Rooms Republic Hotel Ao Nang Beach — Hotel in Krabi Province

The place is meant to be 'new' but it is well run down. We arrived to no elevator with our 1 year old son and when I inquired when it will be fixed and I was told next week. Next week arrived and no changes. This elevator had been inoperative for more than 3 months. Totally unacceptable. The stairs are nightmare from hell with each step feeling like you are plunging to death because they are so steep. I asked if we could heat my son's food and surprise surprise the microwave also doesn't work. Nothing in the hotel seems to work it's either broken or non existent. The receptionist on our arrival was the most rudest and had major attitude problems. (name apparently is not allowed to disclosed) On the bright side the other receptionist was wonderful and she helped by taking our son's food to another hotel to heat it up and was very helpful and approachable unfortunately before I could thank her she had been replaced by Ms attitude. The bathroom smelt like the local rubbish dumping ground it was horrific. The cleaning was average and the towels they gave us was shocking to say the least. Blood stains, ripped, old and at one point a mysterious colour that was very questionable. By day two we'd had enough and wanted to speak to the manager who refused to come and only spoke to us on the phone saying everything was going to be fixed the next day by 3pm. Offcourse the next day after coming from a very nice tour of the emerald pool tour it was business as usual with nothing fixed. When pressed on the issue she said we weren't the only ones to complain and that she is tired of complaints and intended to do nothing about it. All in all this place is dump is a huge understatement. The manger is a pathological liar, while one receptionist was queen B of attitude and refusing to do anything instead mock customers in Thai which I understand a bit since I live in Thailand but it didn't stop her. Internet was hit and miss offcourse there was an excuse for that also. If it was possible to give a minus star it would be a - 5 star. Avoid...

What to start with? The fact that I paid extra to have a bath in the room and they did not care that our room did not have one; then we discovered huge mold mushrooms on the bathroom floor and not even then got the room swapped. Fine. We booked for 2 nights and didn’t plan to spend much time in the room anyway, so we thought it’s not a big deal if we will wear slippers etc. Then in the evening the noise level from staff and other guests made it seem like the walls and doors were made out of cardboard. Further more in the early morning we were waken by load noise from what seemed to be weights thrown on the ceiling above our room-I don’t know if they had a gym above, but those repetitive noises at 7am weren’t at all pleasant. The WiFi was almost impossible to use in the room and the advertised pool was a complete joke: a plastic big bucket in the lobby, with cold water. Who cared at this point that the view from our room was a concrete wall? I’m almost sorry I can’t say anything positive, especially as the rest of our stay in Thailand...

It is little far away from everything but it is worth to stay here. I didn't like my first hotel and moved this hotel. it was from hell to heaven. The bed was really comfortable and the hotel ground was very clean and neat.||Don't stay cheap cheap hotels in Ao nang beach. This hotel was little more price than cheap dirty hotel but great super clean hotel. Also staffs were very friendly and helpful not like other...