Casabay Luxury Pool Villas by STAY — Hotel in Rawai

The luxury villa was so great and big and nice for family or friends the location is too far from everything it was in the south of Phuket,, the check in was so unprofessional and my villa it was not ready!! And they but me and 10 people more with me in a small villa for the first night. I arrived in late night!! And we was so tired from the long flight i spend 24 hours in the airports and plane. And the attitude it was unprofessional. They dont have room service in the villa and there is no stuff at all from afternoon until morning. And every morning the electricity not working i have to contact with them to send someone to fix it every morning. And at night they wont open the light for the pool and outside area! And the breakfast was too simple there is no many options. The check out experience it was SO BAD and they was so rude. The villa was so nice and wonderful but i will not recommend to anyone and i will not come back to them there is too many petter options for the...

Friendly staff, however Location not good We stayed in a 4 bedroom with 8 guests but only provide 4 swimming pool towels?? Poor landscape, water will run under the dinning table The room downstairs is in a really poor condition, paint on the wall is falling off, airconditioner is very noisy All 4 bathrooms are sharing 1 water heater or pipe which cause water dripping only if 2 or more are in used Poor housekeeping, oil is still all over the bbq stove and the brush with honey was left on the stove for 2 days Ordered a private in villa dinner at 1930, but all.food was lying on the table before 1900 and the chef left. All food becomes cold Water pump of the pool will stop during the daytime and cannot turn it on Looks like a...

I just wanted to say how much we enjoyed our stay at the villa. Everything was clean, comfortable, and beautifully designed — it truly felt like a home away from home. The atmosphere was peaceful and relaxing, and we had everything we needed for a perfect stay.||A special thanks to Chai — she was incredibly kind, helpful, and always had a smile on her face. Her professionalism and warm attitude made our experience even better. We’re really grateful for her support during our stay.||Thank you again for the wonderful hospitality. We would definitely love...