Ao Prao Pier — Hotel in Rayong Province

This is the Samed Resorts pier, the designated departure point for boat transfers to Koh Samet if you’ve booked a stay at any of their resorts.

The facilities are well-maintained, with a spacious parking area, an air-conditioned lounge, a couple of small shops, a coffee shop, and clean restrooms.

However, our experience today was extremely disappointing. Whilst waiting for our 11.00am boat, we decided to relax and enjoy some coffee in the lounge. Unfortunately, the atmosphere was far from relaxing. The lounge was extremely noisy due to several unsupervised children running around and shouting. Despite the disturbance, the staff made NO effort to intervene.

I approached the staff and asked them to speak with the parents, as the lounge is not a playground and many guests were clearly being disturbed. They simply apologised and took no further action. My Thai friend also complained, but again, nothing was done. It was clear that the staff were unwilling to address the issue, likely to avoid upsetting the parents.

This lack of response was incredibly disappointing, especially from a property associated with 4-star resorts. It definitely reflects poorly on their professionalism and awareness of guest comfort. A simple reminder about maintaining a quiet, respectful atmosphere in shared spaces would have gone a long way. Sadly, this experience left a negative impression.

To Samed Resorts management: Do consider training your staff on how to appropriately handle...

This is best and cheapest place you can get boat ticket 🎟 just 150 bath for Ko samet speed boat take about 10 mints and 25 to 30 people . Other are selling same boat tickets in 250 bath or 300 but end you will go on same boat 😃 other will give you different Versions no more boats it’s last one other are closed bla bla this is only place they don’t want cheats you have nice waiting area every driver have some cut so that’s y they take you directly main pier every one start catch you just tell your taxi driver go this place 🙂 enjoy your stay it’s...

This pier is private for Samed Resorts Hotel Group's customers. We dropped the car here to take the speed boat to Koh Samet. The car park is spacious with security. Very impressive service and the place is warmingly relaxing, making it a good start for a vacation.

Speed boat service comes with the room we booked and there are life jackets enough for passengers.

The toilet at the pier is so great, spotlessly clean with the air con !...