The room was perfect, The breakfast was excellent!|But they let us down. We booked our hot air balloon ride through (get your guide )5 months before we flew to Cappadocia because it’s for my 54th Birthday. |When we just arrived she ( Rabiss I think her name) kept on asking several times about our balloon ride which I have told her that everything was already in placed. |We arrived September 28 and she approached us on the 30th our balloon ride. She said that the balloon ride, they cancel a day before and if we booked through them, they could update us anytime which it makes sense. My mistake was , I should have contacted the number that Get your guide provided because the address of the Company was in Göreme . |Anyway, we cancelled and after 30 minutes she came to us and said that it’s already booked for October 3. |I asked her the contact number of the company where she booked however no response from her. The following day October 2 , we were about to checkout because we were moving to Göreme for my Birthday. The manager / owner at first was hesitant to give the number. I said that it’s early morning and incase that there’s a problem then we could contact them directly but he said no problem just contact us and I will contact them which we didn’t agree. So at the end he gave his number. |I contacted the number and I was surprised he didn’t know about the booking that I was telling so at the end I was the one who sorted out. I told to the manager that there was no any booking. The available date was October 5 and 6. The reason why the 3rd and 4th of October wasn’t available because the passengers of booking of September 30 and October 1 was cancelled because of the weather so they cancelled October 2 and 3 bookings and allocated the people of September 30 and October 1 which I didn’t believe. Those who were cancelled will be either fully refund or book when it’s convenient for them not to cancel the present booking.|We didn’t have an alternative but to book the available date because I checked in get your guide and viator, there was no available from October 3 to 6. |When we left, the manager and Rabiss never apologise. Rabiss was avoiding the topic even they were the one who put our luggage in the car. |Another issue was better to book the tours like the Dervish and Turkish night through get your guide because free pick up and drop. The price that they quoted was same price with get your guide but transport not included in the price from the hotel. However , when Rabiss said to us that all included so we went ahead. But then when the driver dropped us in the hotel after the the show , we paid 1000 Turkish Lira ( 34 euros). We didn’t ask the manager why we had to pay but we presumed that it will be deducted from the final payment of the said booking. When we check out , we found out that the taxi was not part of it. |So my recommendation or suggestion is to make clear and if possible black and white. |We booked the hotel through booking.com and normally after we checked out, booking.com send us to give a review. I presumed that they didn’t intentionally because they know what...
Read moreWe stayed at Ennar Cave Hotel for 2 nights and overall had a good experience. The hotel has 8 rooms, and ours was quite tiny, but very well designed with a super comfortable bed and pillows, which was the most important thing for us.
There were a couple of small issues: the shower leaked and the water didn’t drain properly, which left the bathroom wet most of the time. Also, the bathroom door covered the toilet, making it tricky to move around at night without turning on the light.
Be prepared — there are a lot of stairs and no elevator. We had to carry heavy suitcases up multiple levels, but hey, it’s a good leg workout! 😄
The pool was a bit disappointing, as it had way too much chlorine, it stung our eyes and even made it hard to breathe.
Now, the highlight: breakfast! It was more than amazing, with lots of delicious options, we looked forward to it every morning.
For €150 for 2 nights including breakfast. We rented a car (parking is on the main road,close) and drove to Göreme (about 20 minutes), which was perfect for catching the hot air balloons at sunrise. There’s also a tourism office just under the hotel on the main road where you can book tours, or simply ask the hotel staff, they were helpful.
A few minor downsides, but overall a nice stay if you’re looking for a simple, quiet place...
Read moreFrom the moment we arrived, our stay at Cappadocia Ennar Cave Swimming Pool Hot & SPA was nothing short of exceptional. The owner was truly amazing—humble, respectful, and genuinely dedicated to making our experience the best it could possibly be. He went above and beyond in every way to facilitate our needs.
Our booking included two rooms— beautifully built into the cave with an outdoor terrace offering breathtaking city views. The unique architecture and cozy ambiance made our stay unforgettable.
The food was absolutely delicious—fresh, flavorful, and clearly prepared with care. Tea and coffee were complimentary, which added a warm, welcoming touch. We were also impressed by the amenities: our room had its own jacuzzi, and we enjoyed access to the pool facilities, making relaxation effortless.
If I could give more than five stars, I would. This place is a perfect blend of comfort, hospitality, and unique charm. Highly recommended to anyone visiting Cappadocia
P. S. we made booking for September mistakenly while making for August but they were kind enough to facilitate us for express check in without any...
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