I stayed at the J-Frigh for a few days in January when I went to visit my sponsored child through Compassion International. My flight arrived at 3:30 am in Entebbe, and just as promised, Jasper and Henry were there at the airport waiting for me. They carried my luggage up the stairs to my nice clean room where I was allowed to get settled and go to sleep and deal with the check in process later. ||||The staff was always very helpful, arranging transportation for me when I needed to go somewhere. The room had air conditioning as well as a nice balcony and breakfast was included in the price of the room. I was happy to discover that if I slept with the AC on, I didn't have to use the mosquito netting. Internet, while free, was spotty and a bit unreliable. The TV in my room did not work which for me was no big deal. The phone worked for the front desk to call me, but not for me to call out. The atmosphere was very laid back. The staff keeps the rooms and common areas very clean. ||||On my last day I was able to hire Henry, the hotel driver to take me to Jinja, the source of the Nile before taking me to the airport. I'm happy I was able...
Read moreI stayed here in October for four nights with a colleague. It is a quiet location in terms of traffic noise but there is a night club some distance from the hotel the noise from which did annoy me on the first night until it stopped quite late. Our rooms were quite spacious, the linen was all nice and clean and the beds comfortable. We had air conditioning . Mine had a problem which they tried to fix for a couple of days but ended up offering me a different room after which it was fine.Breakfast was provided in our rooms or in the lobby area on that floor. The timing of it was a bit wayward. However, it was sufficient though it would have been nice to have real coffee as opposed to instant.||||The best thing apart from the rooms was the staff particularly Jasper and Aisha who went out of their way to be helpful. Indeed all members of staff we met were pleasant and helpful.||||One drawback is that any places to eat are all rather a long walk from the hotel so we made full...
Read morestoped at this hotel on a business trip they showed me a nice room. then when I entered the ac did not work. then had to change the second room the hot water at bath did not work so had to change third time try to order a burger they told me they where out then recommend me to get the backed chicken so I ordered it when I received it at room service the chicken had a bad smell I could not eat it asked for a refund they refused then I dropped off some cloths for laundry service they pot bleach or some chemicals on my shirt and pants even brung them back still wet and smelling like smoke I ask them to pay for my cloths they damaged they refused this is the worst hotel and they do not care for foreign guest I would not recommend any one...
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