Aldar Hotel — Hotel in Al Sharq

We booked and pay in advance for a deluxe king room for 2 nights. After the 1st night of our stay, We discover that the room was given was not the same as we booked(WE BEEN CHEATED), It is lower than room category we booked which is standard king room (less price) only without informing us. I call reception to ask, they confirm that my conclusion is correct. Ratika or Ritika the receptionist justify that we requested for early check in that why she give us this room- but I asked her why she didn’t informed us before giving. |Now the worst happen!!! on her defense ( she ask so stupid question) she sounds so rude asking me why i didnt question her from upon check in (THIS IS SO UNPROFESSIONAL you have to be honest to your guest) In additional she ask me to pay more cause as per her rate that I booked was lower than the rate on her system ( come to think that I should pay more for the room that is lower category than I booked & pay) she is the reservation manager as she said , but the way she is talking, she don’t know her job ( She need more training) , after that she is forcing us to change the room,she is sending her colleague 3 times on our room knocking to change the room but I didn’t yet ready our things (your personal touch being hotelier was not there at all). But finally, the GM to talk to me and give us late check out as the compensation for what happen and were very thankful for that but not worth it with the stress and energy that we wasted on this no manner & unprofessional receptionist...

We booked and pay in advance for a deluxe king room for 2 nights. After the 1st night of our stay, We discover that the room was given was not the same as we booked(WE BEEN CHEATED), It is lower than room category we booked which is standard king room (less price) only without informing us. I call reception to ask, they confirm that my conclusion is correct. Ratika or Ritika the receptionist justify that we requested for early check in that why she give us this room- but I asked her why she didn’t informed us before giving. |Now the worst happen!!! on her defense ( she ask so stupid question) she sounds so rude asking me why i didnt question her from upon check in (THIS IS SO UNPROFESSIONAL you have to be honest to your guest) In additional she ask me to pay more cause as per her rate that I booked was lower than the rate on her system ( come to think that I should pay more for the room that is lower category than I booked & pay) she is the reservation manager as she said , but the way she is talking, she don’t know her job ( She need more training) , after that she is forcing us to change the room,she is sending her colleague 3 times on our room knocking to change the room but I didn’t yet ready our things (your personal touch being hotelier was not there at all). But finally, the GM to talk to me and give us late check out as the compensation for what happen and were very thankful for that but not worth it with the stress and energy that we wasted on this no manner & unprofessional receptionist...

I recently stayed at Al Dar Hotel, and I must say, my experience was far from satisfactory.

Firstly, there was no car parking available, which made it incredibly inconvenient and stressful. I had to search for street parking, which took up a lot of my time.

The air conditioning in the room was barely functional. It was either too hot or too cold, and I couldn't find a comfortable setting.

To make matters worse, the emergency light in the room was always on, making it impossible for me to sleep. The constant illumination was incredibly distracting and frustrating.

Additionally, my booking included breakfast, but they failed to provide it. I was left hungry and disappointed, which really added to my negative experience.

Lastly, the bed was uncomfortable, with noisy springs that made it hard to get any rest. I found myself tossing and turning all night because of the constant creaking.

Overall, I would not recommend Al Dar Hotel based on my experience. There are just too many issues that need to...