Travelodge Birmingham Fort Dunlop — Hotel in Birmingham

I have been staying at this hotel annually, but unfortunately, this year's visit was very disappointing. The room was in a dismal state, with the carpet stained and appearing extremely unhygienic, particularly concerning with children walking around without shoes. The duvet had an unpleasant, distinctive smell, though luckily, the warm weather meant we didn’t need to use it much. However, when my son accidentally pulled out the flat sheet while climbing onto the bed, we were horrified to discover a massive brownish stain. It was as if the hotel staff assumed it would be hidden and didn’t bother to replace it.

The bathroom floor was also unclean, adding to the overall discomfort of our stay. What used to be a highlight of our trips, due to its perfect location and convenient parking, has now turned into a major letdown. This year, I couldn't wait to leave as I didn't feel comfortable in the room at all.

On the day of our departure, the corridor had a strong smell of cannabis, which my kids were exposed to every time we stood on the landing—certainly not the environment you expect in a family-friendly hotel. We had also requested a cot upon arrival, only to be told that we should have requested it during the booking process. The staff made no effort to check if one could be located, giving the impression they were just going through the motions rather than genuinely attending to guests' needs.

Sadly, the standard of this hotel has been declining over the years, and I can no longer recommend it. I will be looking for alternative accommodation in the area for...

My partner and I visited the hotel for one night (sat - sun), I booked a early check in and arrived earlier then I was supposed to, the staff were very attentive to hurry the room along so I could get settled quickly.

The hotel was lovely and cool in both the lobby and the bar, as you got higher in the building understandably the heat rose, however the reception staff arranged for a fan to be placed in advance of my arrival making it a pleasant heat.

The bar while lacking a few minor things that night did have a acceptable selection to drink with a welcoming atmosphere and was open till about 3-4 am so obtaining some drinks later in the evening was easy.

The restaurant was clean and well presented, we had both dinner and breakfast there...

Dinner: a very tasty punjabi curry, lovely flavor with a nice kick to it along with some tasty scampi, the halloumi was a tad to salty however for my partner.

Breakfast: was easy to locate a booth to sit at before heading to the till to pay for the buffet available, an impressive selection for a hotel breakfast, with staff topping up the containers s soon as they ran empty, both of us had a lovely fried breakfast before checking out (wasnt able to get a fried egg but the scrambled egg was tasty).

Special mention to the member of staff called 'Romario' who made us feel very welcome and has ensured we will be booking again...

Stayed at fort Dunlop the other day with my mom for a family funeral. Had to wait 10/15 minutes upon arriving for someone to come to reception and check us in. Staff too busy talking with each other than actually working. The room is okay for the price and location didn’t expect better. However, due to the guests next door banging on the wall countless times and the corridor on our floor smelling like drugs I asked reception if there was any chance for a room swap so we could actually sleep like we paid for. I was sickened by the response. The woman at the reception, unfortunately I did not get her name but she was a bit of a bigger build kind of tanned skin with brown blonde highlighted hair, looked at me like I had asked for the world , rolled her eyes , huffed loudly and told me there was nothing she could do. I then asked if she could ask the guests that was making the noise to stop and she ignored me. In shock of course I asked again and got the same response, I then asked to speak to a manager and she told me to go to sleep. It was that bad me and my mom laughed. I wish I had gotten her name to report her to Travelodge head office, she had no customer service skills and no people skills, she shouldn’t be working at a hotel but not surprised she works...