Insh Hall — Hotel in Great Britain

We entered our room in the main hostel building (room 1) after negotiating our way through the many doors and through the communal lounge area, to find stains on the wall including brown splats with dried drips by the bunk bed both by the top bunk and by the bottom bunk. We had no idea what this was . Potentially tea? Coffee? Something else?! Who knows but it was unpleasant. Stains generally all along the left hand wall as you walk into the room. Not the best thing to see as your first impression of the room you will be staying in for one night. Next we went to the en suite to find a long dark hair on the folded up towel and a dark short and curly hair in the sink. Not good. Plugged my phone charger in at the socket where the bedside lamp was to the left of the bed only to have my hand go through cobwebs! About to make a hot drink to find a dried white stain on the coffee table. Who knows what this was but clearly only a perfunctory clean had been administered by housekeeping. We are not expecting people to repaint walls after someone has stayed in the room but to leave very obvious brown stains all over the walls and not even try to wipe them off and not to clean the coffee table with an obvious white dried stain, seems incredibly lazy. It meant I was dubious about how clean the bedding/beds/mattress was too. However the bedding smelt fresh and to be honest we were too tired to explore further if I were to dive deeper than the surface level of cleanliness. I was worried what I might find! The vending machine in the entranceway wasn’t working. No matter how many times we tried, all options came up as temporarily unavailable or out of order despite it being fully stocked. This only made for a very disappointed 7-year-old. Completely pointless to have this addition in a communal area when it clearly doesn’t work and isn’t being regularly maintained. All in all, from some of the photographs we knew what to expect in terms of basic accommodation which looked dated, and that was okay with us. We were not expecting 5 star accommodation, interestingly the family room photos the website chooses to feature are much more modern looking, clean, cabin-esque rooms which definitely wasn’t ours, however, what we do expect is a basic level of cleanliness and unfortunately this is where Insh Hall failed massively. I felt I needed to have a shower after staying here and did so in our next place of accommodation. I wouldn’t describe this place as being budget friendly either as it was over £100 per night which is more than some of the more gorgeous places we have stayed that were immaculate and had more to offer in terms of views. Having checked the other reviews now, I can see that there are places nearby that are marginally more expensive and infinitely better. We will definitely not...

Stayed here on a post Christmas break with my wife. ||||We booked a deal through it is on that included our accommodation and breakfast and activities.||||The plus points were the activities the instructors were great and couldn’t do enough to help you.||||Then the negatives the room it’s self no hot water dark and dated when we checked in no one telling us about the facilities or what to do just pointing us across the car park into the bed and breakfast ||||Then the breakfast what I can only describe as the worst Iv ever seen how that could be served to a customer I do not no dry as if it was cooked a week before it was served and left out bacon and sausage hard as nails Grey eggs I have attached pictures for you to see.||||Then the response from the management I can tell there not from a hospitality background and the lack of care and attention in there response to my complaint.||||same as the rest of the trip advisors above we pass it on to the maintained team about the hot water must happen a lot.||||Then the breakfast she says why didn’t you say something why you was here we would have reported changed it.||||Well the reason why is they was other tables next to us I didn’t want to make a scene and put them off from ordering it was a treat break away for me and my wife and I would have embarrassed her if I had raised an issues and thirdly the poor girl who was serving it and she was alone was rushed off her feet and was having W nightmare of a day it was plain to see. So why I didn’t make a scene.||||Let’s hope I get a better...

Pictures are deceptive. |For a start, the BoatHouse is by the Loch but the accommodation is up the hill and another entrance.|There is inadequate parking at the accommodation, don't know what parking is like at The BoatHouse, believe the two are connected by a path but not good if you have limited mobility. You had to get back early to ensure a place to park. |Our family room was just over 11ft wide and approximately 16ft long, into this space was fitted a double, a set of bunk beds, a shower room, a chair and table holding the kettle.|Room was clean.|As the three phone calls made when we arrived where not answered didn't bother contacting owners.|We were there four nights and rooms were not touched. Had to ask for a bag for rubbish to be put in room.|I am used to YHA accommodation so think this is very fair base to start any review from. Granddaughter hated it, she's...