Moorings Hotel — Hotel in Great Britain

Mixed experience at The Moorings , initially quite pleased with my room until realised I was right next door to a 19 team little girls gymnast team. And had also walked into a huge wedding party on my arrival . Little sleep that night and the next. My window to open or close I had to stand on a chair it was so high up and very small no outlook. Very dark little natural light . Furniture looked right out of recycling . No hand rail in bath/shower . And a 150 degree turn from toilet seat to toilet roll holder. Nice staff . Food portions very small as in half a scoop of ice cream , roast dinner was a chunk of steak, one thick slice but rather tasteless , nicely served and hot but way too much mash. Vegetables raw. Sweet was a tasty one but I’d asked for ice cream and custard and got an incredulous look. Really? Burger arrived with no cheese and onions (not ordered) after waitress checked 4 times. Disappointing quality on two meals the next evening , refried chips, and steak in mix grill not freshly cooked , small portions . Mixed grill single sausage , no egg …sounds petty but not when £20.95 and £18.90 respectively and was suppose to be a special treat . The one breakfast I had was lacking mixed fruit all gone substituted with berry mix. Not hat I expected for fruit breakfast. That was the only breakfast , Then charged for full continental breakfast for four mornings when I only had one. My one slice of toads, two spoons of berries was £10. Overcharging. Lucky I checked my receipt and spotted £39.80 for 4 . Did get a refund for 4 . .Asked for a cup of tea last morning and told to find a staff member , waited but staff member doing other things . Meals on menu not available earlier in the stay even though I could tell they were catering frozen classics. Orders given for burger was checked 4 time and still came wrong. Hospitality lacking and resident service poor . On the plus side location close to other eateries which I used. Bed comfortable, kettle with small choice of tea bags. No bottled water . Only water available pedestal hand basin tap . Dining area lovely spacious and bright and you are shown to a table. Overall got the feeling food was prepared and left sitting or in fridge and recooked, presented well but alternative request ms left staff confused . Maybe I came at a bad time. Cannot...

I stayed here for 8 days as a base for exploring Glasgow and some local Motherwell stuff because my father lived in the town until he was 12.

I thought the Moorings looked like a cool place from the pictures I found in my hotel search but it was better than I expected. It's an interesting older building that retains much of its original character on the outside. The inside is mostly a fairly "modern" and well maintained hotel.

I had a room with two twin beds, which were comfortable and on wheels for anyone wondering like I was.

The room was pretty large compared to more modern places and had everything necessary.

My only complaint would be the shower. The tub is on something that raises it about 8"-10" above normal. You have to step over a maybe 16"-18" wall to get in or out so I worried a lot about my 79 year old father using it because it was tricky for even me and I'm fit and 42. I'm not sure if all rooms have showers like this but if it would be a problem, I would be sure to double check.

The staff in the restaurant were amazing and were a huge part of what made it a great place to stay. They were super friendly and knew exactly what we needed without even having to ask.

If you're visiting Glasgow and don't want to stay in the city for whatever reason, the Moorings is perfect. It's only 15-20 minutes by train to Glasgow central and Motherwell station is only a 5 minute walk from the hotel. Trains seem to come every 10-20 minutes even off peak.

The Moorings restaurant has good food but is a little expensive when compared to other options nearby. The continental breakfast was a decent value with more options than typical. The coffee was great when we learned you can ask for cream, something rarely seen in the UK. We didn't even get a strange look for asking for it like we did any other time.

The wonderful staff really made all the difference. I hope hotel management knows what they have in those two and I'm sure it's obvious which two I am mostly referring to. I should have gotten names but I'm...

The first issue was having to carry our pretty heavy luggage up two full flights of stairs.   To be fair, the lady who checked us asked us several times if we needed help; which we refused.

The room is pretty strange,  like going to stay with your grandparents.   The TV in this room is extremely small for this room.

The beds are on some sort of wheels that move almost too much, and one needs to be careful not to lean on them too much as they may shoot out beneath you.

My husband asked for a king-size or twin size room for us, having knee surgery not that long ago, and I need extra room,  so we got a room with two twin beds.

Finally,  there are no water bottles in the room with the tea service set as we are used to, and i think we had to actually pay for water.

One of the windows is broken and looks like it's leaking. The heater system is rather confusing to use and we didn't see any instructions to use.

We asked for additional pillows twice and once was ignored and had to call again only to be told sorry there are no pillows in the entire hotel.   I had to use one of the seat cushions with the flat pillow case to sleep on.   Really???

Most likely, I'm sorry to say that I will not recommend this hotel and will not...