Premier Inn Greenock hotel — Hotel in Great Britain

Dear All, Stayed for Business purpose two (2) times in June 2018 and was lodged once on ground floor and once 1st floor away of the elevator area.

Plus: Recently refurbished premises in typical low fare chain hotels (Ibis, Hilton Express, Formule 1, etc…) Big room size, high standards and top quality, fitted with private heating facility. Clean & tidy rooms, with acceptable king size beds, very convenient and well equipped bathroom !!!, wash basin, and toilet. Clean, comfortable, wide bed ensures great night’s sleep. And for those needing extra pillows, no problem they are two (2) extra’s in the wardrobe storage. Internet access (Wi-Fi) is free of charge, but slow. If needed, high speed is available on extra charge. Price, Quality and Services ratio being very good for what you get (and also when comparing against other hotels in neighbourhood too). Convenient for business purposes when supposed to approach the Port Area and Dry-Dock facilities of Greenock. For the meals, you are at 10 steps away of the next door Pub/Restaurant “Brewers Fayer”. Breakfast is good food for money at next door restaurant, and evening diner is offering a wide variety of possibilities. Full breakfast offers continental or fully cooked breakfast, including porridge, plus a wide range of various juices, tea/coffee/milk, fresh fruits, yogurts, cereals and bakery items at the buffet. Very sympathetic, smiling, attending and servicing Crew & Officers...

Minus: Public area’s being in pure, typical, and standardized low fare chain hotels (Ibis, Hilton Express, Formule 1, etc…) No catering/kitchen facilities on situ, but next door pub/restaurant “Brewers Fayre” is open very late... (from 06:30 Hrs up to 21:30 Hrs or so) Located on the out-skirts of Greenock down-town area. Personal transport being a must or a river-side walk being a better and healthier alternative.

Neutral: Less mobile or disabled room facilities available. Several parking slots available close to entrance. No A/C, and room temperature can be on the high side if outdoor temperature being too hot. After booking complete, if you wish to have a “Clyde River View”, just call the premises 2 or 3 days before your arrival and they shall manage to satisfying your wishes to the best of their availability. Non-Smoking policy is strictly applied as all around - Smokers are invited to enjoy their needs outside of the premises... All is to be paid immediately with valid Plastic Money (BankCard, Visa, Matser, etc…) and immediately. No credit allowed!!! Good advice keep your evidence of payment or proof of payment receipt, as some IT/Computer surprises could happen during your stay, and you shall need to prove your good rights for accessing your room again when the plastic key is not working…

Stayed two (2) different times in June 2018, and traveled on business purposes. And several times already in the past and always with pleasure... and envy to come back...

Room Tip: Prefer a room with a "Clyde River View" and away from the elevator or stairways, if you want to sleep well...

Thanks again for the nice, restful and very convenient stay.

Kindest...

Accomadation was very good, clean and comfortable. Only complaint is the rooms are cold, the heating is set to 23 degrees which in a small room would probably suffice but the room are a good size and the radiator is located next to the window so heating is lost. All in all though accommodation was very good value for money though.

As for the brewers fayre restaurant attached, never again. I understand that children are welcome, we had 3 with us as part of our party of 10 but they know how to behave when in an adult environment, that booked our family Christmas night out. It was a total nightmare. Children just running wild around the place, (feral, as other disgruntled diners described it) screaming, playing games in the middle of the floor while their parents were on their phones totally oblivious as to what their children were up to. Not one member of staff (if you could find one) tried to rectify this. We waiting an hour and 20 minutes for our mains and no it wasn't that busy. Food was ok but to be honest with all the noise from the kids running about screaming we could not even hold a conversation so had lost our appetite. We decided to leave before everyone had finished. To an insult to injury I went to pay the bill at the bar and due to my lack of concentration I nearly tripped over a young child rolling a small ball all around the ground in front of the bar walk way with her mother happily watching on Not the best Christmas family meal we have ever had and we will not be back unless the staff remember this Its a restaurant first not a...

This hotel was the option we chose because of its location to the Highland Games in Dunoon Scotland. I've never seen such an impossible layout to take luggage to a room before. There is one entry/exit point and we had to literally carry our 50lb suitcases up a flight of stairs after we had to walk the length of the building through numerous doorways with closed doors that opened in different directions all the way through. It was all we could do to get the door open and all of our bags through each door, (at least 5 doors). There was no other exit to even get out of the building. How this isn't a fire hazard, I don't know. The room was basic which was fine, but the bathtub is dangerous because the sides of the tub are angled which narrows the area for your feet. I nearly fell but I grabbed the towel bar and saved myself. The building pictures on the website are not representative of the reality in any way. This hotel needs an update desperately or the pictures need to be realistic. It's dark and dingy and feels dirty. I would never recommend this hotel to anyone. I did allow the company to respond to my concerns and I've gotten no response at all. So obviously, customer service is not a priority anymore than their hotel. If you see good reviews and pictures, don't believe your lying eyes because it's a big chain of hotels and what you're seeing is probably regarding a...