Roselawn Hotel — Hotel in Great Britain

I booked a room with them through Booking.com at a very good price, and I received the confirmation email. I assumed it was a special offer because I am a Genius client and the property was advertised as such. A few days before my trip the property sent an email saying that the price was an error and they offered a “discounted” price from 85£ to 75£, which was anyway more than my budget and more than other units available in the area at the moment of my reservation. Without the special price I would have never stayed with them. I have checked on the day of my trip and the “discounted” price was actually the standard offer for this room advertised by the hotel with other websites. Two days after they sent the email, which I haven’t noticed until the morning of my trip, the reservation was cancelled. Appalling customer treatment, by the hotel, but also by Booking. I will never make any reservation with this...

Near-flawless customer service with table service for breakfast (a rarity for accommodation in this price bracket) that was cooked to order. Located in a pleasant rural setting with easy access to M3 and the centre of Reading, though traffic can be heavy at peak periods. The small bar (which closes at 11pm) serves bottled drinks only but the seating area has some extremely comfortable leather sofas to sit on and a chess set for guests. Given.4 rather than 5 stars only due to the lack of central heating and although the accommodation was equipped with a wall-mounted fan heater, the noise of this could perhaps grate a bit on a long winter's night. Overall, highly recommended.

Note there is no lift to first-floor rooms and several steps up to those on the ground floor so not ideal for...

Made a fairly random choice, trying to avoid the local services or premier inns. Turned out to be a great little hotel (note - not a ‘motel’ type offering).|Room was clean and warm, and had a quiet nights sleep. The shower was up to the job, and the little gels provided were surprisingly good. I had a well cooked dinner in the small restaurant: all the items tasted of good quality - much the same as with the excellent cooked breakfast. All the staff i encountered were very friendly.|The decor, with a number of old paintings, is understated and tasteful. None of your overly modern tat.|All in all an excellent experience, and happy to...