Gold Coast Family Cottages — Hotel in Au Sable Township

We stayed with our 2 boys (5,7). Before arrival we let Gold Coast know we were celebrating our son's birthday and they went above and beyond by having a gift for them when we arrived. So thoughtful and the personal touch is not something you these days:)||We rented a cabin that faced the parking lot (the lake views were booked). The cabins are small but sufficiently sized and well cared for. All of the furniture is newer and in great condition. Some things have been updated inside the cabins (furniture, light fixtures) and some things still could use spucing (the stoves, tub, bedspreads). Our cabin was pretty clean (I am very picky). The beds were actually VERY comfy! The beach was never busy while we were there and thankfully we had kind, quiet neighbors during our stay. The deck is great to sit on and enjoy the view and the beach is nice and clean, not rocky!||Some things that would be nice if improved:||1. Bedspreads..the sheets were nice quality but the coverlet and other blankets could use updated. Our blue soft blankets on the beds we did not use because they were covered in hair (not ours). I think they were clean but hair just sticks to and gets trapped in those types of blankets. We brought our own bedding anyway so it wasnt a big issue. ||2. Storage: It would be super helpful to guests if some hooks were added in the bathroom and near the cabin door to hang towels, swim suits ect. The bathroom really doesnt have any storage so any extra hooks would be helpful. ||3. It would be really nice to have some more "homey" touches. Not necessities but would be nice to have more rugs in the bedrooms, hand towels in the kitchen, ect. again not necessities but would have been nice to make the cabin feel warmer. ||||In hindsight I wish we wouldve booked a lakeview. For a whole week when our kids go to bed by 8pm we just stared at the TV because we couldnt leave them alone in the cabin. Staring at the lake wouldve been nice:)||Overall this is a great little place to stay with a family. Customer service is excellent and the cabins/ cottages are well cared for. Compared to what else is available to rent in the area this place is very clean and...

We stayed in the smoke filled Suite 4 Friday night. We spent MOST of our time outdoors by the fire that is until we ran out of wood. No phone call back about retrieving more wood OR to make things right... even to this day not a callback. I find this very unprofessional and unkind KNOWING about our situation with a NICU infant survivor and asthmatic. The windows were ALL OPEN once we walked in with heat off so the smoke was known by the cleaner and not mentioned. It's a shame there was no customer service at all... we enjoyed the location and want to repeat next year but NOT with the lack of service

Update After leaving this review, a gentleman called me asking how to make this right and offered a free night before the end of the year (Oct-Dec left, so unfortunently couldn't use this) and a refund and apologized for the inconvenience. Just wish the kindness would've happened during our stay. Can't change time but offered a resolution...

We were pleased with our four-night stay at Gold Coast in mid-October. We were busy during the day, and it was chilly/rainy, so we didn't spend time on the deck or beach. So sad to see the beach erosion due to record-high water levels. But the deck is large and would be a fine spot to enjoy the sun and lake view during warm weather! Our unit was clean, comfortable and well-appointed. We were especially impressed with the pristine cleanliness of the fridge and microwave. Plenty of towels, paper towels, dish soap. Big plus staying here: you are directly across the street from the Camp Inn, a top-notch full-service restaurant. Would definitely return...