SureStay By Best Western Whittington — Hotel in Benton

A solid stay for a fair price. Clean, nice staff and good location! 👍

The only nuance I have is that the place is in dire need of carpet replacement in the rooms. The smell of dust was extremely strong. It was bearable, but slightly discomforting. That’s the only thing that held me back from giving it a 5/5 ⭐️.

👩🏼‍💻| We arrived in the evening. The front receptionist was welcoming and friendly. Answered all of our questions and accommodated our requests.

🛏️| Beds were fairly comfortable and clean. No complaints.

🚗| Parking is around the whole building with a main entrance and a side door.

🚿| The shower was clean and provided 3 shampoo dispensers. Good water pressure. The bath tub itself was spacious.

🧹| The room was very clean! Housekeeping does a solid job. The only nuance is the floor and room has too strong of a smell from dust. If replaced to get rid of the smell, this would’ve been a 5/5 ⭐️.

🌲| Surrounded by nature and near a lake. This is not near a town or a city, it’s tucked away. Personally, I prefer that.

🐈| A very friendly local 😼.

🍳| Everything else is standard: breakfast was 6:00–9:00 AM, checkout at 11:00 AM. TV in a room with standard channels. Refrigerator, microwave, Wi-Fi.

📆| Stayed here for...

This is our third time staying here. I was curious how well this hotel reviewed because the hotel is so clean and well kept. The staff are top notch helpful and very friendly. After seeing some of these negative reviews I can’t see any of this happening. Obviously you have people that find something to complain about. We vacation here a lot as a family and check out several rooms each visit and everyone is very impressed with the cleanliness of the hotel. No musty smell. The breakfast was awesome. Much more than expected and the staff made sure it was cleaned and well stocked while we were eating. They are very hardworking here. As another reviewer stated the laundry room being so tidy. He is right and there were tons of big comforters in there to be laundered so I know they wash them.(something we are always in fear of when we stay at hotels) I just wanted to give this hotel an honest review and let them know your hard work does not go unnoticed. Our family appreciates everyone here! We check out tomorrow and will be back in December hopefully again before...

Starting with Cons though please continue reading for Pros! Cons: 1) Tiolet appeared to be loose at one time, adhered down so, that is more cosmetic. 2) Room 109 has a severely damaged shower stall floor that is poorly covered with a large white patch. I have a foot injury that physical hurt because of the damaged floor. I know 100%that water leaked through an uncovered crack. Hotel needs to take a loss, entirely remove stall, fix subfloor, and any water damage in area to keep mold from becoming a health issue. 3)Breakfast is very basic, helps keep their costs down. Pieces of apples were rotten. Hotel, please keep apples in a cool spot when not offered for breakfast. 4) An incredible amount of wasp nests on outside walls of hotel. Nests look like chipped off sections of wall from a distance.

PROS: 1) Quiet hotel. 2) Clean room 3) Friendly Staff. 4) Walking distance from winery 5) Body wash, Shampoo, and conditioner is provided in pump style inside shower. 6) Bright parking lot lights, no issue with crime. There are security cameras inside and...