Jot's Resort — Hotel in Brookings

If I could give Jots Resort a 0 score I would. When I booked I was very excited to have the amenities I like. These are indoor pool, hottub, sauna, gym, and restaurant and bar on the premises. When I checked in I asked if all the amenities were functional – and was told they were all “super functional”. (I had also called ahead of time and asked the same question) That is where the lies began. ||However – most of these were fraudulent advertising. There is an indoor pool – but it was not heated and pretty much unusable. There was a nice hot tub – but since the pool was sooooo cold, everyone was swimming in the hottub. The sauna was fine. The photos on the website show a nice outdoor pool – but that does not an has never existed. The photos on the website of the nicely equipped gym (it even lists the equipment) are from some other place. They even have fitness center listed on the front marquee - yet there is no fitness center. I looked all over the building where I was sent to search on my own for a gym by the front desk guy(they likely thought that was funny) – and no gym no room that was supposed to be a gym, and NO GYM indicated on the map they give you. They claimed it was “under construction” – well the one in the fake photo was definitely NOT under construction. When I questioned the statement about all the amenities being “super functional” - the excuse was he did not know that they had a gym (which they of course do not) – I guess he never read the marquee. ||As for the supposed restaurant – Jots claims it is their restaurant – it is on the map with the hours, but the people at the restaurant said they are “not affiliated in any way with the resort”. When I went to dinner there, I was turned away due to a large private party – already booked – and was told they could have a large party at any time – so the restaurant might never be available. The front desk guy suggested that a pizza delivery was the same as a nice dinner with a glass of local wine. ||Other issues (partial list) – no elevator – so one needs to carry stuff upstairs – but the handrails are old and weathered wood that could easily cause splinters should you have to hold on to one. I asked in the morning for housekeeping to deliver towels and empty trash – was told it would be done – of course not done 8 hours later. When I asked for this to be done – they were just too busy checking people in and would get to it in an hour(probably would not have happened) and were very annoyed that I dared to request this when “they were so busy”. I had to bring my towels and trash to the office. I was told the manager would call me to discuss the issues – that never happened. ||The one truth – all the rooms do have an ocean view. Seemed clean-ish – but I was not sure they changed the sheets since they were so wrinkled. ||I wish I had looked at the 2 star rating on Trip Advisor first. I was fooled by the...

What we loved: Beautiful river view! Seals and pelicans in the water! Clean, simple, affordable pet friendly accommodations Comfortable Beds Nice big flat screen tv A fan mounted on the wall for air flow! Picnic tables outside to enjoy the view and the sunset.

What could have been better: Shower was small and dated and mildew around the base made it look dirty, but it was cleaned. The room also had a strong unpleasant smell, which I attributed to being a dog friendly room but I’m still not certain what the smell was. My husband found a pill on the floor of the room that we’re glad our dog didn’t find. We could not connect to the hotel wifi from our room. If I walked closer to the front desk I could connect, but when I went back to the room it dropped. I called the front desk and they really couldn’t help me because the internet was in fact working, our room was just too far away. We felt that we paid for a room with wifi and didn’t get what we paid for. That’s a feeling no traveler likes.

Lastly, upon check in, the front desk employee struggled to find our reservation. And, she seemed to want to make that MY fault in any way possible. First she said it was because I misspelled my own last name when giving her my name to look up. I didn’t. Then she said it was because we booked on Expedia. We didn’t. I never book hotels via third party. We booked on the Jots website. I presented her my printed reservation confirmation as proof. Then she said it was because we only booked the day before. At this point I was getting frustrated. Why are we even playing the blame game??? It got worse when I asked her to confirm that she saw the note I made in the reservation letting them know we had a pet. She was not able to see that note and again made it seem like it was my fault, despite the fact that the note was printed directly on my reservation confirmation. She then informed me it was a $40 charge for the dog, which I was not surprised at, but nowhere on their reservation page does it allow you to indicate you’re traveling with a pet and it doesn’t say anything about the pet fee. In fact, I had to scour their website pretty intensely to even determine whether or not the place was pet friendly. The summary of this whole situation is that I did every bit of due diligence to make for a smooth check in. But my efforts didn’t help me one bit.

Despite all this, we will still stay here again because we had a great time. But I’ll want to ensure we have a room that gets internet, and I’ll be asking to speak to a manager if we experience another frustrating check in like this one. I’ll just call to make the reservation. I don’t have any confidence in doing it online and I should have just called in the first place. Hey! I guess it all WAS my...

We stayed at Jots Resort in Gold Beach Oregon for three nights. I am writing this review so you do not have to, or at least prepare you for your stay.

When we arrived at Jots Resort people were complaining about a heat wave, when it was 86 degrees outside. Having left Southern California just two days ago, where it was over 100 degrees, we kind of laughed a bit. We assured the lady checking us in that we would just use the air conditioner, and that is the first time we were told the units did not have air conditioning!

When we got to our room we could not help but notice would stale and moist the air was. I thought we could just open the sliding glass door on our balcony and we would be fine. When I opened it I discovered that there was only one long balcony that all the rooms had access to. There would be no way I could sleep at night with the door open for anyone to walk in so I thought I would just leave the door open until it was time for us to go to bed.

After getting settled in we decided to watch some TV. The TV was from an era long since passed. I think I had one of these in my first apartment in 1990! Is was a 19 inch CRT television. The pleasant thing about the TV was that it did have a remote control, which I guess made up for a little bit. For the younger people out there, similar TVs from “back in the day” had two knobs on it and that was how one changed the channel.

All of these discoveries made me really want to dive deeper into this room we were staying in. While searching for an outlet so we could plug our phone chargers in to, I stumbled onto an outlet with four things plugged into it…once of which was the refrigerator and the other was the microwave. As we had no intentions of using the microwave, I did not give it that much though, but for people who might use it, that would be a giant load on one outlet!

Oh yes, that bathroom. The only light source in the bathroom was a heat lamp! One would think they would take the heat lamp bulb out during a heat wave and replace it with a regular bulb. One would think, but they did not. Going to the bathroom in the dark became a thing.

There was also a complete lack of common sense. We called the front desk to ask for an iron so we could tidy up our clothes for the event that bought us to Gold Beach. While they did deliver the iron, I guess it was my fault for not being specific and asking for an ironing board so we could actually use the iron!

With all the shortcomings you would think this would be a discounted motel. It was not. We paid $130 a...