Bryan Inn — Hotel in Bryan

My family and I stayed here with a group of friends, to where we had 3 rooms. The cost was good and the town of Bryan is awesome. You're literally just minutes from almost anything you could need.

Looking over what we could find about the motel, Bee Patel took over more than a year ago and had previous motel experience, so we were hoping he had brought good changes. From the outside, the motel looks fantastic. But beyond that, the whole motel staff needs help from ownership down. When things were brought to their attention, they were quick to try to resolve matters, and Mr. Patel was there morning, noon and night. But there were too many things that needed attention.

The housekeeping is poor and needs some serious training or replacement, as we watched as they went into each room, made the bed, swapped out towels and wiped off the counters, then closed the door and went to the next room. No sweeping, no bedding changes, nothing significant. Seeing that, it made more sense why our bed had hair and a little blood from previous guest(s) in the sheets. Sheets should always be changed, and that's clearly not being done. There were also things left from previous guests under the bed, which obviously had not been moved in a long time.

Our bed was broken and very uncomfortable, and others in our group said the same thing.

The A/C doesn't have a fan-only option to circulate air and provide some white noise. However, the A/C does get the room as cold as you can handle.

One evening, the water stopped draining in a whole wing of rooms, but they called a plumber out and quickly got that resolved.

Wi-fi went out one day, and they couldn't resolve it until the next.

Desk staff is either great or poor, with little in between. The younger girl, although friendly when addressed, clearly has other things she'd rather be doing.

One apparently longer-term guest was working on his brakes on one wheel while we were there. His car was up on a jack the entire week, which shouldn't be permitted.

I've stayed in a lot of hotels and motels before, and this is toward the bottom of my list. They got 2 stars because the price was appropriate. With a bit of room maintenance and better room cleaning, they could easily be 4 stars and yield a slightly higher rate for their rooms.

• UPDATE * Based on the reply of Heather Bible, I felt compelled to respond.

1The person that cleaned our room did not lose their job over that, because the same name on the tip envelope at the beginning of our stay was there 4 days later on the last day of our stay as well. So either this was not truthful, or the wrong person was let go. Firing someone isn't nearly as effective as training them properly, anyway.

2 Moving the beds once a month isn't cleaning. They should be moved and cleaned under when every single guest checks out.

3 Thank you for the offer of another stay, but we won't be back.

I sincerely wish you the best in...

If you are a perfectionist (oh, no! a bit of mold around the tub and soap dish; the light over the bed works by a light switch that is difficult to reach laying down; the very noticeable thread-torn carpet patch; or a couple of stains on the carpet and chair) don't stay here.

But if you want a quaint Motel, that is clean and where the owner treats you as a friend (the morning guy, not so much), and has overall comfort, then this is the place to lay your head. My room sports a full size bed, recliner, 42 inch flat screen TV, microwave and mini-fridge. While the fridge sits on the floor oh, and the microwave on top, it works well. And that is my main concern.

Also, their is Wi-Fi is secured! Woohoo! So far, it's working well for me.

A really nice room, at a fantastic price. We will see what the morning brings.

I have gotten in the habit of wearing my socks, until I'm ready to get cleaned up. So this morning, when I took my socks off, the carpet was slightly damp. I don't know if this was from a recent cleaning, or due to all the rain and 100% humidity they've been having. When I asked the morning Clerk, his reply was "yeah". Nothing else. Though, when I checked out, he did say, have a nice day.

Like the motel, the breakfast is an old fashioned continental breakfast of donuts, and frozen waffles (since I had waffles yesterday I didn't want waffles again today). So, I decided to eat breakfast on the road (I had to wait for 60 miles before something finally showed up that wasn't a big chain joint).

So, with the damp carpet and the clerk's attitude, I had to downgrade to 3 Stars.

But the lady in housekeeping wrote a very lengthy note to her guests, which was a...

Room seemed cleanish. The shower walls were dirty however. I wasn't expecting much, I picked a cheaper motel since we would only be sleeping there one night and checked in late, but I have never wanted to leave a motel before even seeing the room until this place.

There were loose dogs walking around unattended, despite saying no animals in the description. I assume they belonged to some of the permanent residence there (people clearly live at this motel) thankfully they were friendly as my kids and I weren't expected to be greeted outside by dogs. The bathroom window was wide open and the windows are almost ground level, they do NOT LOCK. I was shocked. I had to put things in the track so the window couldn't just be slide open from the outside. The window in our actual room had no curtain. Again, not a high window at all. People can see in. I hung towels over it. The door didn't have a chain lock, and at this point between the wide open bathroom window, the lack of locks on windows and curtains, I literally moved furniture in front of the door as I was there alone with two little kids. Also, I paid for a double room, I stated 4 ADULT guest. I arrived to no vacancy, but when I got to the room I reserved there was ONE KING BED. Mind you, my reservation said 4 adults so that I wouldn't get bumped to something like this. 4 adults share a king bed? It's not like they could move me. There was no vacancy! The front desk clerk was nice and helpful, but I had to call and wait for someone to help me as no one is in the office. Overall, wasn't the worst motel but would...