Mattress Firm Cambridge — Hotel in Cambridge

Looking for a mattress? Look no further! No one can beat the level of customer service I experienced at the Cambridge location from Jonny!!! When calling I was pleasantly surprised with how engaging and helpful he was in the phone. Not only was efficient when checking inventory and information but he was very friendly. I knew then, I only wanted to buy from him! When arriving at the store Jonny was welcoming and very pleasant to work with! He’s incredibly knowledgeable and made great recommendations without being pushy. He provided information on the sleep trial, warranty, accessories, credit terms and delivery. Bonus points to Jonny for being patient and understanding with our little one who came with. I was very happy with the follow up I received from him as well!

Jonny by far exceeded my expectations and made me want to buy from Mattress Firm! He truly cares about his customers, acts with integrity and the customers best interests in mind at all times!

Delivery was a breeze, set up form start to finish was only a few minutes. Being that I purchased a queen bed and electric base, I was happy for the help. I would recommend getting delivery from them so you don’t have to fuss with transportation and setup.

If you’re in the market for a new mattress stop in and see Jonny! He will take care of you and make sure you get exactly...

Zach was a huge help and great sales associate! This is our second time purchasing from Mattress Firm and have enjoyed both experiences. Zach starts off with asking what you are looking for and starts to guide you from there giving opinion and experience both good and bad with each bed. He did not jump right to the most expensive nor did he purposely try to over sell anything. He did ask if we wanted to try anything else so we asked to try top of the line but that was our choice. We settled on a mid line price range and did a few upgrades with the foundation. Zach never once made us feel uncomfortable or rushed us. He was great and even ended up having to stay about 25 minutes past closing to finish our transaction, and we had no idea it was that late. He was not upset or rushing at all. Only when we got to the car did we realize the time and personally felt bad. We are still waiting for delivery but are expecting the same level of service based off prior experience. I cannot recommend Cambridge,MN Mattress Firm...

Went to mattress firm to up grade from a queen to a king. They had a sale if you bought a mattress you got a free adjustable base. Service was great very friendly and helpful. They call you the night before delivery with a 2 hr window and I even got a call saying they were on the way and would be there in 30 mins the day of delivery. All was great until they got there with only with a matteress no base. There was never a order put in for the base. So i called the store got a differant store employee very friendly again but told the base was on back order. They offered to give me a regular frame and box spring for free or I could pay another $800 for a differant adjustable base. Not having the extra $800. We are now sleeping on a mattress on the floor and waiting for the regular frame n box spring to be delivered. I am not happy that we will not be getting the adjustable base as this was the reason we went to the store in the...