Escape back to a simpler time in a fairly remote location. No cell service. Limited WiFi (we were pleasantly surprised that it was fairly consistent during our stay). Rustic cabins. In need of updating, yes. But the basics are there. We are 3 season pop up tent campers, so for us this was upgraded winter camping! Our first time there was 10 years ago, in a small cabin. This time we brought family and rented a 2 BR cabin with fireplace, wood stove, full kitchen, laundry (this we did not use). |Cabin 11 was pet friendly (we had our dog with us). Living room very comfortable, sofa, loveseat, 2 chairs, coffee table. Heater was a bit loud but worked well. Wood stove in dining area, we used this a lot to take the chill off the kitchen/dining area. Basic cooking utensils. Full fridge with freezer. Gas stove worked fine. Coffee was a one cup pod maker. For four people that's a lot of pods. We brought coffee but couldn't use it. I'd suggest bringing a french press or pour over set up if you don't like using pods. They were great about refilling our supply, though. Bring your food with you, as there is no place nearby for groceries. That said, Beckie's Cafe was right outside our door. Winter schedule is lunch/dinner only, open 11- pm. We had burgers one night, and soup/chili/pie for one lunch. Good OR beer on tap. Don't skip ordering pie.|Beds were comfy. Nice sheets, plenty of pillows. One queen in BR1, 2 Q in BR 2, which also had an electric heater. Stairway to upstairs bedrooms was steep, but had rails. Not for anyone with mobility issues!|The staff is friendly and helpful. Had one issue with toilet flushing/tub drainage. Staff responded immediately, with an older resort, there are tree root problems. Good to know it wasn't our fault! They had it fixed in a jiffy. Hot water very hot. Cold water very cold (and delicious). The unit we were in could use new bathroom sink (it was cracked, worn, had no drain cap, had toothpaste tops down the drain), new ceiling tile in kitchen where there had been a leak plus repair of the inset lights in that area that don't work). The rental fees are not cheap. I do hope Aramark will invest in some updating! |Hiking trails right from the resort. Close to Crater Lake, though in winter it's a roll of the dice. We were not lucky this time, the rim was socked in with fog. |The resort has a few games and puzzles you can borrow. You just have to ask at the desk. They also have coffee, which is handy when the restaurant doesn't open until 11 and you are out of pods!!!|All in all, restful, time for hiking, reading, games, puzzles, and being together with friends and family. This place could be grand with some maintenance and remodeling investment in the units, and would more aptly be called a 'resort'. Their website could use a little work, as well, to give people a better idea of exactly what they...
Read moreWe stayed in Cabin 13 with 9 people in our party. If you'd like to pay $300+ per night for a place that has little more charm, comfort and supplies than a FEMA trailer, go right ahead. The good: the beds were decent and so were the room sizes. With two dining tables, there was sufficient space to seat everyone. The refrigerator and stove are full size. There's parking enough for 3 cars, maybe another. There's a washer/dryer. The bad: The claim that wifi exists is false advertising. The signal is so weak non of us could use it, and we all have different phones and carriers. Supplies were wholly insufficient for the capacity of the cabin. It sleeps 10, but there weren't enough dishes, utensils and cooking supplies for that large a group. There was 1 large fry pan, two tiny ones and one soup pot. How is one supposed to prepare any meal for 10 people with just that? Plus they were gross, old, teflon garage sale-looking things. And they were dirty. They left us 7 towels and it was difficult to get the housekeeper to give us more, not believing we were short some. When we arrived there were no extra rolls of toilet paper in either bathroom, and only one bathroom had hand soap - a recycled Softsoap dispenser with the pink stuff in it. The faucets drip. There are no chairs for outdoor seating around the fire pit except the picnic table. The decorating stops at the living room. The rest of the cabin is floor to ceiling bright white and zero decoration anywhere. I've seen hospitals that were more cozy. There are also zero cleaning supplies, and only two kitchen towels, no paper towels provided. No cleaning spray, wipes, etc for either kitchen or bathroom. We ended up spending a small fortune on supplies that really should have been provided. To top it all off: the heat stopped working on our last night and it was 54 degrees in there by morning. Upon checking out, the front desk attendant just said, "Thanks I'll look into it." That pretty much sums up the attitude of the employees we had contact with - bored, ambivalent, cold and unprofessional. We were expected to do the dishes and at least one load of laundry before leaving. Makes me wonder how much housekeeping they really do. We won't...
Read moreWe rented a cabin for 2 nights. It had a powerful AC so no complaints there, but the king-sized bed was way too soft and very uncomfortable. The carpet was old, and the bathroom was so small the space to squeeze in between the wall and sink to get to the toilet was about 10 inches. The floor was very uneven and the doorframe was crooked so obviously the cabin had settled into a wonky position. No TV, no wifi (they have it but it's so bad they might as well just not have it), no cell service (we had T-Mobile and Xfinity service). The only restaurant is Beckie's across the street and I went over there to order takeout so we can eat in our cabin and they told me they "weren't doing that today". I didn't understand, so I asked the server if they were out of food? She said yes. There were about 8 tables already sitting eating food, so they weren't busy at all. Then she said the nearest other restaurant was 14 miles south and that I could go there. I was super confused by this, said OK, and walked back to Union Creek and asked the front desk ladies if that was normal? They both said no and got the manager (I didn't ask for the manager, they just went and got him), and he went back to talk to the restaurant and straightened it out. He said it was a "misunderstanding" - something about when Beckie's is busy people skip the line by ordering to go...but even that doesn't make sense because they weren't busy and there was no line. A different server helped take my order, and I said if the issue is tipping, I'm happy to tip (and did - 20%), but later that evening my stomach was very upset from the meal. I don't know what happened, but I am not Caucasion, so I wonder...and hope that wasn't the issue. I told my boyfriend (we are an older couple) what happened and he agreed that was all very weird and said shouldn't go back there again. So we ended up driving an hour south to Klamath Falls where the nearest grocery store is, and got some fruit and snacks to have for lunch and dinner the next day. All in all, the management and front desk ladies were nice and the 25 mile access to Crater Lake was good, but the vibe was weird so I won't be going back...
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