Robinwood Inn — Hotel in Columbus

The Greenhouse Flat: To start, this place has a lot of potential that falls short. To start, it is obvious the owners know how to grow plants so fake fake fake stuff all over the place is absurd. the ugly fake leafy wall behind the tv has to be among the worst of it. I would suggest sticking to realistic rustic, not fake. When we first arrived, we noticed the vent above the toilet hanging from the ceiling. We began looking around and found that anything with a hinge doesn't work. Drawers were 50/50 and some were full of stuff used for upkeep like paint. The refrigerator door doesn't shut easily. you have to work with it. The tray in the refrigerator is broken. The toilet seat doesn't like to stay up. The hot tub buttons are touch and go. Only one side of the tub worked. When we turned on the jets to high, we started getting dirty film streaks on the top of the water. I don't know how, but the tv just flipped to Chromecast on it's own. this had to come from somewhere. no other unit should be able to do that. They advertise coffee provided. we were given one filter. To make matters worse, the coffee maker was a fancy version (good intent noted), which meant I had to read the manual while trying to wake up. I just wanted coffee. The shower has a wooden slat bottom that is raised from the floor, nice enough until you step next to the edge. It literally flipped up at me. Not hurt, but could cause issues. Next to where we parked, there was an old bathtub with nasty water and green film. I would think this is not intentional. Do they think that someone that rustic is trashy? Outlets were not the most convenient. some were, but needs improving. Lighting is terrible. most have to be turned on individually without a wall switch and even when they are on, the light level sucks. If i was paying $100 a night, this would fall into a much better category, but $287 for 1 night, I expect better. Fix all the hinges, clean the tub filter, remove the fake plants, remove the ugly christmas light trees. keep it simple, clean, and in good repair, and this would be a much better review. On the better side, The look they go for is good to some level. I can see the draw to this place. It still has...

This was my wife’s and my third visit to Robinwood Inn — and unfortunately, it will likely be our last. What was once a charming and peaceful retreat now feels like a property in decline, both in terms of upkeep and service.

The issues began with small, but telling details: the washer and dryer were out of order, the smoke detector began beeping early the following morning, and the coffee grinder made the loudest, high-pitch screech (to the point I was worried I was disturbing neighboring guests). Admittedly, these were minor hiccups that were frustrating but manageable — until things continued to unravel.

Breakfast is factored into the cost of the stay, and it’s served at a nearby café operated by the same people who run the inn. On our first morning, we waited an unreasonably long time for our food (the server had to apologize multiple times), only to be served dishes that were half burnt and, frankly, inedible. The second morning, things got worse. As we were getting up, the power in our entire cabin went out. At this point, we were just done. We ended up packing in the dark and decided to skip breakfast altogether and just head home.

As we were leaving, one of the innkeepers arrived to check on the power issue. When I explained that our stay had been disappointing, he asked what else had gone wrong. I began listing the problems, but he interrupted with defensive comments like, “Well, that’s why we don’t advertise a washer and dryer.” That moment really summed up our experience: instead of listening and taking accountability, we were met with excuses and deflection.

Here’s the thing — things go wrong sometimes. We get that. But when guests are paying premium prices, they should receive a premium level of service and care. A sincere apology and a willingness to make things right go a long way. Unfortunately, that wasn’t our experience here.

Robinwood Inn used to be a special place for us, but it seems to have lost its spark — and its commitment to guest satisfaction. With so many great alternatives in the Brown County area, we’ll be exploring other options...

What a cute enchanting place with miniature ponies, chickens and dogs. First you are greeted by Boo so bring him a treat. Never saw him again as I think the huge bone kept him busy. Apples for the ponies and chickens to hang out with you if you wish to do so. We had one we named Earl that was so sweet that was glued to our front door at night.||The place was so clean and the old original beautiful stone fireplace we enjoyed thoroughly in the studio especially since it was a rainy weekend. Made it even more special. The jacuzzi looked inviting and new but never made it in as the weather not permitting. The hosts Lance and Tyra are informative and generous with their time before you come to have all questions answered and available if you need them, however the quietness and solitude is what you get here which was really nice. Never saw anyone on the grounds really but it was full to capacity that weekend as third weekend in October is the peak season for the leaves changing. Little details make this natural setting in the woods special and this place is a gem. Pretty large cabin for two IMO.||The complimentary breakfast at the café in town is adorable and fantastic food to start the day. Make reservations as it is crowded on the weekends. The sweet potato pancakes were excellent.||We cooked both nights on the Webber charcoal grill and could hear slightly the band at Hard Truth Distillery in the woods behind. Great place to venture to...