Crookston Inn & Convention Center — Hotel in Crookston

Where do I begin? I try to see the best in things. The beds were of good quality and the bedding was nice. I came to stay a week during the spring. The noise level was TERRIBLE. There was a homeless family next door to me with a crib & a crying infant 23/7. People walking dogs went by barking all hours. I am a counselor and had hoped to talk to clients on the phone but it was too noisy for that.||||In the week I stayed there the pool was open 1 day. The Jacuzzi never opened. I recently found out they'd had a scare in January with 4 ppl getting Legionnaires disease from it and it did not meet state quality control guidelines. There was a plumbing problem during our entire stay. The toilet was clogged so they gave us a plunger to keep. The tub drained slowly. There was a very nice shower curtain. ||||We got a towel each and they were never replaced. Housekeepers were for the most part in the parking lot in a pickup truck and made a HUGE amount of noise yelling and laughing VERY early in the morning. RUDE one-on-one refusing towels, soap, etc. They did give my daughter a few coffee packs for the in-room coffee maker. That was generous of them.||||The breakfast disappears in a rush and is substandard. Grab teabags for later as if you get there after 8 what is left is stale bread, bagels with actual green mold on them, BAD cheap sausage patties, stale danish, and others of the same caliber. Eggs are frozen, scrambled baked in a large industrial pan. There are waffles that run out within 15 minutes. The coffee is W E A K. Your safest bet is Tea Bags. There is honey. That is nice.||||The front desk staff is just awful. Rude, curt, unhappy persons with one at the desk being sociable and kind. The restaurant was of low quality. Paid $18 for their ribs one night and they were heated up from yesterday with an average sauce. When we got back our room was like a tenement building in NYC. Babies crying nonstop, people in and out 24/7 to smoke, argue, walk dogs, and/or carry on noisily outside in the parking lot. ||Note: get an upper floor room as those are rented by the week to local construction workers who tend to use rooms for sleep.||||The bar had Kareoke and a LOT of local people with poor social skills. Many got rooms over the weekend to drink and party. NOT a normal Marriot Hotel but a dumpier, local, vomity version of such. The rooms are stained with a thin carpet. Not plush or impressive.||||An endnote. I do not live far away but had never been there before. I was supposed to stay for 10-days but they "booked my room" after 7 with no notice so we had to find a room elsewhere for 3-nights. Our next 3 nights were quiet and good so it's not the neighborhood - it's the hotel itself that's mismanaged. There's not a reason to ever...

If I could give this place a no star review, I would. The lady at the desk, Jen, I believe was her name was unbelievable rude when I was checking in. Not to mention her appearance and attitude towards myself and other guests were very unprofessional. The young gentleman who worked overnights seemed like an absolute creep. Should not be working in a hospitality environment if you’re not very hospitable. Continental breakfast the next morning was very bare & ran out of food fast. Door to the front office remained closed and same gentlemen who worked the night shift ignored my request for more eggs/sausage to be put out as there were none up there by 6:45am. I was told that his relief would take care of it when she got in as he was sitting there on a tablet. Went to the bar the night I got there, and the lady who claimed she was the general manager was beyond drunk in the lounge. If you’re going to get absolutely wasted like that and yell at your employees, I suggest running a business is not the right job for you. She sat there and talked down about her employees to her group of friends. How was she made to be a general manager with an awful attitude like that? That’s just an unacceptable way to run a hotel. Getting drunk at your place of employment, off the clock or not, is very unprofessional. The one person who I was really impressed with was the head bartender the night I was there, Reba. My drinks & food came quickly, was never neglected when I had an empty glass, and she had a great personality. I was supposed to stay for 3 nights to visit family, I checked out the next morning and went to the Americinn across the street. The extra $20 a night I was paying was definitely worth it. The beds at the Americinn were actually made, the rooms were clean way past “CrookstonInn cleanliness” standards....

Crookston inn was one of the most interesting places I have ever stayed. The outside of the building looked like a mix between an old western and a government building. The lobby is half updated with a modern fireplace and couches, while the check in station matched the rest of the hotel with an older aesthetic. Going into the bathrooms in the lobby was like walking into a completely different place. The pool area looked like they had originally had an outdoor pool and then decided to build walls around it, but kept the outdoor decor on the original walls of the hotel. There isn’t an elevator, so anyone that stays on the second floor has to be able to climb stairs.It was very strange.

Walking into the room we had was awful. The wall with the window had a huge crack that went along both corners of the wall and across the ceiling. It looked like the wall could fall over at any moment. The first day I found a q-tip on the floor and it was still there the day we check out (approx. 4 days later). The bathtub looked like it had old masking tape on the bottom for their non-slip pad. They hadn’t replaced it in a while because it was yellowing and dirty. The toilet was the worst as it had brown/black sludge leaking out of the side. The sink was outside of the bathroom and right next to the door. If you happened to be coming out of the shower and the door was open, you’d give the hallway a show because of the placement of the doors. We could never get the temperature just right because their heater would only heat one side of the room. There was a few times where the maids never came in to change towels or make beds. All in all we had a terrible experience...