WoodSpring Suites Fort Lauderdale — Hotel in Davie

Review for Extended Stay America Fort Lauderdale Airport West||During my stay at Extended Stay America Fort Lauderdale Airport West, I had an exceptional experience, thanks to the exemplary service provided by Romeo, the general manager, and his outstanding team. From the moment I arrived, it was clear that this property prioritizes customer satisfaction and comfort, creating an environment that feels like a home away from home.||General Manager: Romeo||Romeo, the general manager, truly sets the standard for what exceptional customer service should look like. His professionalism, attentiveness, and dedication to guests are evident in every interaction. He goes out of his way to ensure that every guest’s needs are met, and his genuine care for the well-being and satisfaction of his guests is palpable. Whether it’s addressing a specific concern or simply greeting guests with a warm smile, Romeo’s leadership is a shining example of what makes this property stand out.||Elijah: The Customer Service Star||Elijah, one of the standout staff members, consistently goes above and beyond to ensure that guests have everything they need to enjoy their stay. His willingness to assist with any request, no matter how big or small, is a testament to his dedication to providing top-notch service. Elijah’s positive attitude and readiness to help make every interaction pleasant, leaving a lasting impression on guests. It’s staff members like Elijah who elevate the overall experience and make guests feel valued and cared for.||Welcoming and Pleasant Staff||The entire staff at Extended Stay America Fort Lauderdale Airport West deserves commendation for their friendly and welcoming demeanor. From the front desk to housekeeping, every member of the team contributes to creating a warm and inviting atmosphere. It’s always reassuring to know that no matter what time of day or night, the staff is available and ready to provide excellent service. Their professionalism and hospitality ensure that guests feel at ease and well taken care of throughout their stay.||Immaculate Lobby and Inviting Ambiance||One of the first things I noticed upon entering the property was the immaculate condition of the lobby. The space is always clean, well-maintained, and welcoming. The delightful scent of key lime pie that permeates the lobby adds a unique touch that sets the tone for a pleasant stay. It’s these small but thoughtful details that create a memorable experience for guests and highlight the staff’s attention to detail.||Well-Maintained Exterior and Property||The exterior of the property is equally impressive, with well-manicured grounds and a clean, inviting appearance. It’s evident that the staff takes great pride in maintaining the property to a high standard. The outdoor areas are consistently clean and well-kept, contributing to the overall sense of comfort and care that defines this location. It’s refreshing to stay at a property where every aspect, from the lobby to the outdoor spaces, reflects a commitment to excellence.||Unmatched Guest Service at All Hours||One of the most comforting aspects of my stay was knowing that exceptional service was available at any time of the day or night. Whether it was early in the morning or late at night, I could always count on the guest services team to provide assistance with a smile. This 24/7 availability and the consistent quality of service is a testament to the team’s dedication to ensuring that guests have a seamless and enjoyable experience.||Conclusion||In summary, my stay at Extended Stay America Fort Lauderdale Airport West was nothing short of outstanding, largely due to the exceptional leadership of Romeo, the dedication of Elijah, and the overall warmth and professionalism of the staff. The clean and inviting lobby, well-maintained property, and consistent excellence in guest service create an experience that is both comfortable and memorable. It’s clear that the team here takes great pride in their work and is committed to providing a superior guest experience. I highly recommend this location to anyone looking for a place that feels like a home away from home, with staff that genuinely cares about...

I'm going to make it short and sweet. The hotel is a nasty KENNEL. Dogs poop everywhere and there owners don't clean up behind them. All you hear are dogs barking. The front desk staff tell everyone business I know about every guest business. I think that should be confidential among the staff but it's not. The hotel should be called DRAMASPRING SUITES. My room had bed bugs and the front desk staff Sheila and Ciara blamed it on my child. But I was told they knew about the bed bugs in previous rooms because there code word is BB. I was moved to another room and I was told by a guest that someone had passed away in that room due to a overdose. They are constantly having fire drills like we are in school and I think that is because they are letting guest smoke weed in the building. You can smell it in the elevator. Ciara was very rude and disrespectful to me. The only guest the front desk like to assist are the male construction workers and football players. The main thing corporate needs to do is train there employees to keep guest information confidential. Everyone knows everyone business because the front desk staff can't keep there mouth shut and mind there business. The housekeepers are very hard working and anything I needed they were there to assist me. The front desk associates have a problem with them but they are hardworking ladies Mercedes, Jackie and Crystal and they get the job done. Keep up the good work ladies. I will never recommend this hotel to a friend or family because of the mistreatment and the attitudes at the front desk. If the front desk staff stop talking everyone's business and playing with dogs all day instead of working the hotel will run better. But until then it's the WORST hotel I've ever stayed at very UNPROFESSIONAL, NO HOSPITALITY AT ALL. It's not fair that a regular guest get a attitude and mistreatment from the front desk staff (C&S) but when the football players or construction workers need anything they get special delivery. I have met alot of guest and families and it's very upsetting when they already know what's going on with you and other guest before they get to know you. Wow a young lady I met called me and told me that she was kicked out with her 3 kids. That is so sad. I understand you have rules and regulations but when KIDS are involved that is a different story. I also don't like the fact that one of the employees kept saying to the kids they have to leave. That was RUDE, DISRESPECTFUL, AND OUT OF LINE especially if you were to leave DRAMA SUITES you would have no where to go either. The ONLY reason why P & S live there is for FREE RENT ANYWAYS. The kids are already going through a difficult time and to say that was not very NICE AT ALL. INSTEAD OF THROWIBF PPL OUT YOU NEED TO LOOK INTO YOUR STAFF. YOU HAVE EMPLOYEES THAT STAY AT THE HOTEL FREE AND HAVE LIVE IN GIRLFRIENDS AND BOY FRIEND STAY ING IN THE ROOM WITH THEM FREE. THEY ALSO BRING THERE CHILD TO WORK WITH THEM. THAT IS A HOTEL...

Horrible place as far as the walls they are so thin you can here people talking 100% clearly and understand their conversation and this is no misprint. I was there 10 days and the cops had to come two times and one night I was coming home and when I walked in there was a half naked woman drunk out of her mind wandering the hallways and forgot where she was staying the attendant had to wrap her arms around her to try to cover her the place is a zoo stinks like cigarettes and the manager has anger issue very stressed out his name is Steve he doesn't know how to handle people too well very surprised he was a manager I travel 36 weeks a year and I understand and know the compromise of staying in hotels and extended stays most extended stays are homes for drug addicts prostitutes and pimps or people that are down on their luck the only good thing I can say is they have a guy named Greg that works overnight and he was very helpful and kept his cool through the 26 times I had to call to have him call the neighbors and tell them to quiet down and then there was a girl named Julie she messed up my reservation twice I stayed in the hotel when I left I made a reservation because that's what I was told to do when I was driving back from North Florida I called to make sure there was a reservation and there wasn't so I had to make another one in a double room which was $70 more I had my boss go pay the full amount for a week and told them that there was a single take it it'll save a little money I gotta text around 5 o'clock Friday evening that my room is paid for and the keys were waiting when I showed up at 11:45 there were two people arguing with the front about there was no rooms I said to myself thank God I have a reservation and sure enough when I gave my name not only you that was there not a reservation but there were no more rooms except for smoking it was disgusting I had no other choice but to unload my baggage in a smoke infested filthy room made me sick to my stomach I ended up having to check out and go to another stablishment I would never ever recommend value place at least not the one in Davie Florida trust me stay clear you're better off at the Holiday Inn Express right...