TownePlace Suites by Marriott Denver Southwest/Littleton — Hotel in Four Corners States

This place really feels more like an apartment complex or maybe a timeshare condo, because it really is organized around longer stays, visits that require a kitchen and dishwasher and/or laundry facilities. There's a fairly ornate hardscape bbq area as well.

The service was beyond exemplary, but I want to specifically highlight Colin (dayshift), Alex (2nd shift) and Josh (if I got your name wrong, I apologize). They all went above and beyond to make sure that my stay was as trouble-free as possible, but more important, they all had roles in ironing out a few potential hiccups or problems that I know other hotels would have ignored or exacerbated. In the hospitality industry, it really comes down to the people, and TownePlace in Littleton has the very best.

My stay was in room 117, which I think is the largest room template on offer. It's a spacious and sprawling warren of a galley kitchen that half-walls into the high ceiling TV room, where IKEA-esque modern furniture can easily be reconfigured depending on the size of your group or what you're attempting. This is also the business/desk area.

Off this great room is the powder room, which opens into the actual toilet and tub/shower. I like the partitioning of the toilet and tub area, but as a result, that space is somewhat cramped. I literally had to leave my clean clothes in the powder room & sink area bc in the shower room, there really was no place for them to be hung or set without likely getting wet from shower spray.

Also, the room came with only a partial roll of TP and roll of kitchen paper towels that had less than 15 perforated sheets left on the roll. No refills in the suite so I guess you'd have to ask for more. Luckily I always bring my own. The shower/tub had a wall mount of three pump containers: bodywash, shampoo and conditioner. The bodywash was almost completely empty but again, this is why I bring my own. The only towels I saw were small enough for me to wonder if they were body or hand towels. And I don't believe the suite had more than 4 on the ready, which seems weird if the layout sleeps up to six people.

Also branching off the great room are the two bedrooms. The one closest to the bathroom was the obvious master suite, with much more open space to sprawl or walk around. Both bedrooms had dreamy queen beds and were piled with pillows. And like the great room, both bedrooms had new-ish flat panel TV's mounted to their walls. They both also had decent sized double-door closets. (Yet only 2 mirrors in the whole suite, both in powder room.)

The smaller bedroom was a bit cramped. Opening the closet door swung just a hair's breath from making contact with the corner of the bed. But there was always room enough to move comfortably around.

My biggest complaint is about the three flat panel TV's. Basically none of them ever worked fully or properly. The living room TV had a weird audio issue--even turned up to maximum, volume remained gauzy, muddy and low enough to be drowned out by the ambient sound of the central air or heat. The TV in the master bedroom had a picture rendering problem that caused the image to break up and leave vertical tracers on the screen. It did this reliably about every 3rd minute for as long as I left it on over the course of a week. Turning it off for a few hours might get you less than 10 minutes of trouble free TV before the same thing would recur.

The smaller bedroom TV remote ON-OFF worked sometimes, but I just began using the TV's physical button bc this was the only TV I could watch anyway.

Now to be fair, I did not report these issues until the end of my stay bc I wasn't convinced all the problems were even solvable (audio problem seemed like speaker damage). So I just decided to live with the small br TV.

I know I spent a lot of time on some criticisms, but bc of the staff, my recommendation to stay here is unreserved and the answer to the question if I would stay here again is an equally...

This place really feels more like an apartment complex or maybe a timeshare condo, because it really is organized around longer stays, visits that require a kitchen and dishwasher and/or laundry facilities. There's a fairly ornate hardscape bbq area as well.||The service was beyond exemplary, but I want to specifically highlight Colin (dayshift), Alex (2nd shift) and Josh (if I got your name wrong, I apologize). They all went above and beyond to make sure that my stay was as trouble-free as possible, but more important, they all had roles in ironing out a few potential hiccups or problems that I know other hotels would have ignored or exacerbated. In the hospitality industry, it really comes down to the people, and TownePlace in Littleton has the very best.||My stay was in room 117, which I think is the largest room template on offer. It's a spacious and sprawling warren of a galley kitchen that half-walls into the high ceiling TV room, where IKEA-esque modern furniture can easily be reconfigured depending on the size of your group or what you're attempting. This is also the business/desk area.||Off this great room is the powder room, which opens into the actual toilet and tub/shower. I like the partitioning of the toilet and tub area, but as a result, that space is somewhat cramped. I literally had to leave my clean clothes in the powder room & sink area bc in the shower room, there really was no place for them to be hung or set without likely getting wet from shower spray.||Also, the room came with only a partial roll of TP and roll of kitchen paper towels that had less than 15 perforated sheets left on the roll. No refills in the suite so I guess you'd have to ask for more. Luckily I always bring my own. The shower/tub had a wall mount of three pump containers: bodywash, shampoo and conditioner. The bodywash was almost completely empty but again, this is why I bring my own. The only towels I saw were small enough for me to wonder if they were body or hand towels. And I don't believe the suite had more than 4 on the ready, which seems weird if the layout sleeps up to six people.||Also branching off the great room are the two bedrooms. The one closest to the bathroom was the obvious master suite, with much more open space to sprawl or walk around. Both bedrooms had dreamy queen beds and were piled with pillows. And like the great room, both bedrooms had new-ish flat panel TV's mounted to their walls. They both also had decent sized double-door closets. (Yet only 2 mirrors in the whole suite, both in powder room.)||The smaller bedroom was a bit cramped. Opening the closet door swung just a hair's breath from making contact with the corner of the bed. But there was always room enough to move comfortably around.||My biggest complaint is about the three flat panel TV's. Basically none of them ever worked fully or properly. The living room TV had a weird audio issue--even turned up to maximum, volume remained gauzy, muddy and low enough to be drowned out by the ambient sound of the central air or heat. The TV in the master bedroom had a picture rendering problem that caused the image to break up and leave vertical tracers on the screen. It did this reliably about every 3rd minute for as long as I left it on over the course of a week. Turning it off for a few hours might get you less than 10 minutes of trouble free TV before the same thing would recur.||The smaller bedroom TV remote ON-OFF worked sometimes, but I just began using the TV's physical button bc this was the only TV I could watch anyway.||Now to be fair, I did not report these issues until the end of my stay bc I wasn't convinced all the problems were even solvable (audio problem seemed like speaker damage). So I just decided to live with the small br TV.||I know I spent a lot of time on some criticisms, but bc of the staff, my recommendation to stay here is unreserved and the answer to the question if I would stay here again is an equally...

My wife and I recently moved from CA and CO and stayed at this property for 10 weeks while waiting for our new home to be ready. We picked this hotel for several reasons: it’s a Marriott property; its proximity to my wife’s new office; we obviously wanted something with a living room and kitchen, and previous reviews on trip advisor.||Let me start this review with all the positives we encountered. Most of the hotel staff were very friendly and accommodating. Specifically, Juan (head of maintenance), Tanya (head of housekeeping) and Adam (front desk) all tried to make our stay enjoyable. In addition, the room was clean, kitchen appliances all worked (need more utensils however), the bed was comfortable, and the shower always had hot water and great water pressure. In addition, the hotel GM, Sean Vanger, was friendly and really tried to make our stay as enjoyable as possible. ||However, we consistently had some challenges that I kept addressing with the hotel staff, that were either resolved but kept occurring, or just never fixed. First, our room had TV issues throughout the stay – almost daily. I was constantly told by staff it was because the TVs (Sunsanxin) were cheap and the “satellite connections were poor”. The TV reception was lost anytime there were thunderstorms in the area. The head of maintenance, Juan, told me on many occasions that he was fixing several TVs throughout the hotel EACH day, it was driving him crazy. After a while, it became comical. ||The breakfast selections were one of the worse my wife and I have ever seen, with VERY little variety. One day when I asked what happened to the bagels and yogurt, breakfast staff just smiled, shook their heads, and said, “no, we don’t have”. Breakfast was served 6-9am during the week and 7-10am on the weekends, however if you arrived after 9am on the weekend, almost everything was gone. We have stayed at many other TownePlace Suites before and every other location had a much larger breakfast with more choices, like waffle makers, pancakes, crispy bacon, etc. ||The hotel’s Wi-Fi was horrible, and I found myself losing connection several times daily. In fact, at one time during an important work conference call (I was working remotely from the hotel each day), I lost connection which was professionally embarrassing. One Sunday (8/6), the Wi-Fi was out for several hours.||We were told at check-in not to expect our room to be cleaned daily, which was totally fine with us. In fact, all we asked for was to have the room cleaned once a week, on Saturday, not an unreasonable request. However, when we reminded Sean one Saturday morning (7/29) that we would like to have our room cleaned that day, he said they were short staffed and would "try". To us, this was unacceptable. As a GM, he should have called around to other Marriott properties, to ask for help. When we returned that day, we found unfortunately the room had not been cleaned. We mentioned this to Tanya the next morning and she made sure to have our room cleaned that day, even saying, “I’ll clean it myself if I have to”. Again, asking for the room to be cleaned just once a week is NOT unreasonable.||Finally, staying during the hot summer months obviously required working AC units, but the bedroom AC unit was so loud, we had to turn it off during the night, resulting in sleeping over the covers in uncomfortable heat. The living room AC unit broke twice during our stay (almost starting a fire), resulting in Juan having to come fix it with new parts.||There were many times my wife and I thought about switching hotels, but we had a lot of stuff to move, and we thought what if the next place was just as bad, or worse. In the end, we decided to just stay and try and make the best of...