Otsego Resort — Hotel in Gaylord

What a hidden gem. Our group of 50 really put this resort to the test over a weekend, and they came out on top for almost everything. The food isn't exactly 5-star, but it was pretty solid the whole weekend with some really yummy offerings in there, and everything at Otsego is affordable, though many of the rooms are dated. They are clean, quiet and comfortable. The decor is definitely kitch, and according to staff, it's going to stay that way. So, if you're looking for spa treatments and fancy dining options on-site, this isn't the place for you. However, there is a really cute spa in town called Bliss that I will make sure to check out next time! Otsego is all about skiing and being outdoors, and I love all the fireplaces. I love that you can rent whole buildings if you have the right size group, and that really is ideal. Hilltop Lodge has the most updated rooms (8) with a great common living room and kitchen with a huge stone fireplace, couches and a large dining room table. If you're looking for something a little nicer, this is definitely the lodge to book. The rooms are more expensive than others, but it's easy to see why. It's perfect for a family vacation with little kids - the hills are small enough to learn on and are still fun for a more adventurous skier. You can book a lesson also.

I actually stayed in the Tyrol Lodge, which has older rooms, but the bathrooms appeared to be recently updated with a nice shower, and the room was spacious. Very hot water and good pressure. Carpet was a little old, but at $159 a night, totally worth it! Beautiful snowy views out of my window, room to do some yoga, very quiet at night. If TV at night is your thing, I'd suggest bringing a laptop to stream. And if you need consistent WiFi, a hotspot might not be a bad idea. After the storm, they had some trouble getting it to come back, but we made it work for our meeting. The in-room coffee situation also isn't great, so when I come again, honestly, I'll bring my own Keurig or something. If you like fancy coffee, there is a Starbucks in town, but the Duck Blind doesn't serve espresso drinks or anything.

Even with the blizzard the night before, all walkways were cleared by a snow cat the following morning - I had no trouble walking to breakfast. Be aware that they definitely have some odd hours and the Duck Blind closes between breakfast and lunch at 10am.

Catered lunch was basic but good - deli sandwiches, salad, homemade chicken rice soup and chocolate chip cookies. Everything was perfectly on time and looked great. Later that night, we had the Logmark bar to ourselves where they served us a pizza dinner - no complaints there! Just a small Up North style bar with pool tables and a fireplace. We had a cozy fun night together.

The following night after everyone went skiing, tubing, snow-shoeing, etc. we all met up at the River Cabin, which really is so quaint and beautiful. Nestled at the bottom of the ski runs, the cabin sits right on a beautiful running creek and had a huge fireplace inside where you can sit and make s'mores. Normally, you buy concessions and drinks at the bar, but they had it set up really cute for us with tables and chairs and an appetizer buffet. They make these amazing pita chips to go with their spinach artichoke dip - yum! The cold shrimp was also a standout. As an entree, we could choose the elk steak or the salmon - my salmon was perfectly cooked and delicious, the elk steak looked quite rare, but that's the way you are supposed to cook it, so I hear. The entrees were ok but not great, but the service was excellent. They really took care of us while we were there, we felt like family. After dinner, we took the shuttle back up to the main part of the resort and hung out at the Logmark where they had live music....

My wife on I got married at Otsego Resort on Jan. 28th, 2023 and it was everything we could have asked for! When we decided on a mid-winter wedding, we really wanted to lean into it and thought a ski resort would be perfect and Otsego didn't disappoint. The ambiance of the rustic ski lodges and fireplaces was amazing and talk about that view! The rolling hills and snow covered buildings were great for pictures.

Tracy and her staff made sure our day was perfect. We initially worked with someone else at the venue to plan the wedding, and outside of some understandable hiccups, everything went smoothly. They kept us updated throughout the process and made sure that we had everything we needed. We had our wedding in the restaurant space and it was converted by the staff to suit our needs and we had a great view of the hills as our backdrop. The special events area also provided ample room for our reception and was set up and ready before we even got to the venue.

They also catered the wedding and it was some of the best food we've ever had at an event. The braised short ribs, fish with lobster cream sauce, and chicken wings were all delicious along with some great appetizers. They worked with us with on availability and pricing to make sure we were all happy.

We also rented out the Hilltop Lodge which was a great decision and one of the highlights of the wedding. In the lodge we were able to host our welcome dinner and farewell brunch. It was a godsend to have a centralized location where we could all meet up especially in winter when you don't want your guests traveling. The rooms in the Hilltop were well kept and provided more than enough space for activities and getting ready before the wedding. We didn't stay in the normal lodge rooms but our guests did and everyone seemed to enjoy their stay.

Overall, Otsego was a great place to get married and we're glad we did. My wife and I are already planning to go back on our one year anniversary for a ski trip and looking...

My husband and I just stayed at this resort this past weekend. First of all we tried to cancel our stay for Sunday night on Friday before we left. We were told cancellations had to be made 48 hours in advance, which it was. But then we were told it had to be 48 hours before our first night there? I have never heard of this policy during my 35+ years of travel. We get to the resort and we were told that everything there was closed. The restaurants, shops, activities, even the front desk only stayed open a few hours. Sunday it was closed completely. Our room was clean but very very tired. The whole place needs a complete overhaul. Paint was chipping all over, ceilings had water damage, the outdoor entrance didn’t close securely, and our room key didn’t work. Went back to the front desk they assured us maintenance would fix it. They could not so we had to rush back from our lunch in town to get a new key and room before the front desk closed at 5 o’clock. The second room was really no better than the first one. And the key was still very temperamental to work. We were very afraid that the key would stop working all together and we wouldn’t be able to get back in our room and the front desk would be closed. It snowed and nothing was shoveled. I believe we were the only ones staying in our building we didn’t see any other cars parked the whole weekend. One of the reasons we took this trip was because our daughter is getting married in December and we were thinking about using it for guests to stay the weekend. We were looking to book maybe 20 rooms. There is absolutely no way we would even consider this resort now. First because of the horrible cancellation policy. And secondly because this hotel is so completely rundown. The staff was friendly enough. The maintenance man was incredibly nice and did the best he could making sure our room was secure. The lady at the check-in was very nice and apologetic. I don’t blame them for the hotels policy but rest assured we will...