Bourbon Ridge Retreat — Hotel in Logan

Update: Wow what a difference a year can make. My now husband and I had stayed at the Bookers Cabin twice last year and loved it. Thinking we had found our go to place for weekend trips, we were thrilled with everything the property had to offer. When we decided to elope we decided to book the cabin for our honeymoon and elopement ceremony. This was a mistake. I don’t know what happened to the quality of the service here, but it has drastically declined in one year. Our first night there we went out to the spa pool, which is advertised as being heated with jets. It worked fine last year but the jets wouldn’t work this year. The pool was dirty. The welcome sheet for the property said that the pool is cleaned every morning, and we did have someone clean it everyday our first two visits last year, but this time no one did. So the next morning we called…and called…and called before we finally got someone to call us back. We asked for them to come clean the spa pool and about the jets. An hour later the gentleman that can out to clean the pool only used the skimmer and didn’t bother checking the chemical levels, which they did every day of our previous stays. He said he would find out about the jets because he couldn’t get them to turn on either. A few hours later we get a call that the jets were permanently shut off until spring because they had to be repaired. Why weren’t we informed of this before our stay? Why would you not have preemptively told us, apologized, and offered some sort of compensation for that fact that one of the best features about your cabin is broken until spring?

The pool not only was broken it was also filthy. It had a layer of brown grime around the inside of it that honestly made me ill to think about. After the first day it was never cleaned on the next two mornings like their welcome sheet said it would be.

The television wasn’t working because the cables were not plugged in correctly so we had to call someone to come out and correct them because they have a sign that says if you mess with their cables they can charge you a fee for correcting it.

They told us they were going to compensate us for the broken pool and took several weeks to decide how to compensate us. We were told we were going to be given $100 off our next stay and the coupon would come in the mail, 3 months later and we never did receive it. Also $100 off our NEXT stay? Yeah, I don’t think that will ever happen. It’s sad because I have recommended this place to several couples and now I get to go back and advise them to find another place to stay. There are so many options in Hocking Hills that you really shouldn’t treat guests like this and expect them to just keep coming back. We had planned on another trip later this year but will be staying at a different place.

Original Review: Absolutely LOVE this place. We have been here twice to the cabins and every time we are blown away by the accommodations (the amazing shower and theater room are perfect) and surroundings. They are super friendly. Our favorite part was the heated pool that was great even in February. This has become are go to place...

Our recent stay at the Ridgemont Lodge at Bourbon Ridge Resort to celebrate our son's 16th birthday was nothing short of phenomenal! From the moment we arrived, we were enveloped in an atmosphere of luxury, comfort, and pure enjoyment. This lodge truly exceeded all our expectations and provided the perfect backdrop for a memorable milestone celebration.

The lodge itself is stunning. The spacious layout provided ample room for our son and his friends to spread out and have a fantastic time. The swimming pool was an absolute hit, providing hours of fun and refreshing entertainment. The home theater was another major highlight – the boys were thrilled to have their own private cinema to watch movies and cheer on their favorite teams. And for a bit of friendly competition, the comfortable and well-appointed common areas were ideal for their poker games.

Beyond the incredible amenities of the lodge, the location is simply unbeatable. Being so close to the breathtaking Hocking Hills region allowed for easy access to incredible natural beauty. Our son and his friends spent several fulfilling hours exploring the iconic Old Man's Cave and the awe-inspiring Ash Cave. It was wonderful to see them connect with nature and create lasting memories amidst such stunning scenery.

What truly elevated our experience was the impeccable attention to detail and the overall ambiance of the Ridgemont Lodge. It felt like a true retreat, offering both privacy and luxury. The lodge was impeccably clean, beautifully decorated, and equipped with everything we could possibly need for a comfortable and enjoyable stay.

Bourbon Ridge Resort has truly created a gem with the Ridgemont Lodge. It's the perfect blend of upscale accommodation and access to incredible outdoor adventures. If you're looking for a special place to celebrate a significant occasion or simply want to escape and enjoy the beauty of Hocking Hills in style, we wholeheartedly recommend the Ridgemont Lodge. Our son's 16th birthday celebration was an absolute success, and the Ridgemont Lodge played a huge part in making it so unforgettable. We can't...

Bourbon Ridge was beyond AMAZING!! We went there a few weeks ago with several other families and it had everything we could have wanted for both adults and all the kids! From the chef's ready kitchen and wood burning oven to the hot tub (unfortunately weather and time of year didn't permit us to use the pool) to the theater and game room spaces...there was never a time when anyone couldn't find something to do. The lodge's floorplan was so spacious and well thought out that even with 23 people we were never falling over each other and never got in each other's way! (that's impressive!)

We were able to spend time with family and kids together going for hikes on the properties many trails, hanging out in the hammock garden, playing soccer and basketball in the yard (kids even enjoyed just rolling down the big grassy hill in the front!), spent time in the hot tub, and had a great time wrapping up the evening roasting marshmallows at the fire pit for s'mores.

Not only was there tons to do at the property...but the location was perfect! We were able to take quick easy drives to both Old Man's Cave and Ash Cave for some hiking with the kids as well!

Once kids were asleep....the set up of the lodge was so nice that adults could stay up talking, watching movies in the theater, and playing cards at the game table and never worry about waking up the little ones! Perfect layout in the lodge...lots of little conversation areas for people to gather and all the creature comforts we could have asked for!

We had a wonderful time and are already trying to coordinate weekends to go back again this fall! If I could give Bourbon Ridge Retreat more than 5 stars I would....5 stars just doesn't describe how amazing this place is!

Perhaps the best praise I can give is this....my husband was a chef and when we go somewhere and he's impressed with the ammenities (especially in the kitchen and the wood burning pizza oven) I know it's a special...