Bob and Janet are such a lovely couple and were very helpful! Bob was the main one to help us as Janet was busy with many other customers! Bob listened to our concerns and needs as we explained the issues with our old bed and the hopes for a new one. We were able to try out any and all beds with no pressure and just freely go about likes and dislikes of beds to find the exact one for us. When we made a decision Bob was right there to give us pricing and let us decide from there which bed would be best for our sleep and budget! They were both so helpful with the pick up process and highly recommend them to any and all shopping for a new bed. They care about what you want and are truly genuine people! We know where we will get a next bed when the time comes and where to refer family too! Thank you so much for all the help picking out our new bed! We love it! 😁 Loki does too! Snuggled...
Read moreOverall, the best buying experience I've ever had in my 50+ years of buying mattresses. The staff at Box Drop take the time to make sure you get the best mattress for your sleep needs. They are articulate and thorough when explaining all the differences in the available styles and options available. But here is the kicker, we got our mattress home, a very firm king size one, wouldn't you know something didn't seem quite right. Contacting and communicating with the staff was unbelievably fast and responsive. They explained a few things to do in order to get the mattress right. Well, something still wasn't quite as it should be. A quick video and some pictures were sent and assured the manufacturer would review the issue. One in 10,000 mattresses don't cure right. A replacement was readily available at no additional cost, and it is just perfect. Top notch service...
Read moreWow! What great people! Bob and Janet are amazing people! Im so grateful i purchased a new queen mattress from box drop mattress today!! To feel how a new, good bed feels is a whole nother feeling!!! I haven't slept on a good bed since i was 20! Im 31 now! I've been homeless on and off in 11 years...ive had used or shelter beds to sleep in...or family or friends couches, beds ect. Ive had to share beds with my kids and also my kids will have new beds very soon also from box drop mattress!!! One of them im grabbing tomorrow for the kids and cant wait for them to sleep tomorrow night on it!
To have people that are helpful, respectful, and so genuinely nice is great!! I recommend box drop mattress to anyone looking!!
To say i appreciate box drop and bob and Janet is really a under statement!
To finally get a good nights sleep truthfully brings tears to my...
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