Americas Best Value Inn Montezuma — Hotel in Montezuma

(Nightmare in Montezuma)The front desk clerk gives us a non- smoking room, then she changes our room to a smoking room. We were sent to this place, this town, as our son was sick and hospitalized nearby. Tired as we were from driving, we just wanted to get some rest. Little did we know, we had other guests (pest insects) with us in our room: Blood thirsty (bed bugs) which I awoke to itching and biting, sucking my blood, and that wasn't all. I had to hug and hold my husband and use him as a human mattress, in order for bugs not to climb on me. Trying to go to the bathroom, now I see roaches. I reported it to the front desk clerk, and her solution is she wants to give us yet another infested room. Well I demanded a refund and got the hell outta there to stay in nearby Perry, which was much better, cleaner and no vermin. I recommend to stay out of Montezuma as the town is infested, go to Perry. This front desk lady was evil, she knew that room was infested, and it took till the next day for her to refund and put my money back on my credit card. Your hotel is infested. You are allowing the infestation to spread for people to get bitten. That's wrong and causing deliberate harm to people, especially the elderly and children, who do not deserve to be eaten alive...

This was a big disappointment. I Dont know where they took the picture for their website but none of the rooms I saw didn't even come close to looking like it. We got a two queen bed room because it was my parents and my grand baby who slept with me. There was only two towels even though they knew there was four of us and she acted like it was a problem giving me two more. I had to walk around the outside to get to the office because the shortcut was locked. The worst thing was the toilet wsd completely loose and would almost turn over with you and it kept the floor flooded so there went our extra towels. The free breakfast consisted of rice krispies and corn flakes, lukewarm coffee and a few pieces of bread on the corner with a basket of apples that were coated two inches of dust as was the cereal canisters. There was no creamer for the coffee and no one around to ask for anything. We will have to stay near here again but it will not be at Americas Worst(best) value inn. My five year grandson even said Grandma are you sure this is the right place? Dont ever pay ahead without checking the rooms in person even though the owner says he will book up quickly. Not true. There were four other...

First off, let me start by saying, I've been staying at this hotel for almost 3 months now and I have seen people come and go. All types of people, from workers to Travelers. I can't comment on all the reviews, but I can't comment on the most recent. And it's truly amazing what people will say when they are the cause of Their Own problems. When you absolutely destroy someone's hotel room, and then get mad at them for saying something to you, and then you try to degrade them on a public review, that's the lowest form of pathetic. I've never had a problem here and to see these people write these negative reviews because of issues they cause themselves is a little disheartening. These people work hard to make sure other people are satisfied on a daily basis, they can't make sure everyone is satisfied all the time, but they do the...