Garden Inn — Hotel in New Castle

I was hesitant to believe all the bad reviews.... but let me tell you... I should've listened! I would not recommend staying here under any circumstances. If the condition of the room didn't scare you away, the fellow hotel guests definitely will! We were woken up at 2am to our neighbors having an all out brawl. Im pretty sure furniture was busted by the sounds of it. Then the police showed up but for a different guest who appeared to be very methed out. The parking lot has broken down cars, obviously been there for months. The bathroom wall was speckled with black and green mold. The comforter had a large pee stain that smelled like a nursing home dirty laundry bin. When we went to get new bedding, the desk attendant said all he had was 2 sheets, sheets that were brown, piled, stained and had more holes than the Swiss cheese on my sandwich. There is no phone, but a phone jack in the bathroom. The faucet on the sink had brown goo around the base. The towels didn't go around my 12 year olds waist. The room smelled like an ash tray mixed with a meth lab explosion. I'm trying to be positive so here are the pros... the water was hot, the tv worked, I don't see any bedbugs or roaches (just spiders in the bathroom), and there was a WalMart across the street, where you can buy towels, sheets, blankets, bleach and antibiotics. Please take my advice and don't stay...

rude, rude, rude! the front desk clerk was so rude. upon arriving in my opinion it seemed that the man working at the front desk did not want to be there or was having personal problems and not doing a very good job of handling himself in an respectful manor he was very short and never made eye contact. and even though he was standing not too far from the desk I still had to ring the bell several times to get his attention. dealing with the man at the front desk was less than pleasing. when we finally get our room and after having had dealt with such a arrogant and angry desk clerk we noticed that our room did not have heat so you can imagine after having had dealt with him once already that I was less than excited to have to deal with him again about the heat. when I told him about the heat I asked if he could simply give us another room but he would not and went so far as to imply that I was lying about the heat. I could go into more detail but I'm sure you've gathered enough from this review to know that in the end we just went to another hotel. but the topping on the cake was that we didn't even get our money back. I will add that I've stayed at this hotel a time before and had a great experience. So I guess it depends on who's working as to what your experience will be but myself I will not be...

This was the most disgusting hotel I've ever been in. The first room we were in had mold on the ceiling in the bathroom and no towels. We changed rooms and it was not any better. The carpet was so horribly stained it looked like somebody been murdered on the floor. They advertise that they have coffee makers and blow dryers, of which they had none. We went to the front desk to request a blow dryer and he gave us one that was still attached to the unit that would have hung it on the wall. The bed was hard as a rock and felt like it had rocks in it. I shudder to think where the stains on the box springs came from and I don't even want to think about the bedspread. I cannot think of one good thing to say about this hotel and would never recommend it to anyone, nor will I ever go back. When we went into the room, there was already trash in the waste can and there was a packet of conditioner opened, in the shower, running down the side of the enclosure, which told me the shower had never been cleaned when the previous guests left. We could not wait to leave and we certainly never showered there! And, finally, you had a card key to get into the room and if you didn't turn that into the desk when you left, you were going to be charged $5. Do yourself a favor, sleep in your car find a...