The Inn at Shady Lawn — Hotel in Newland

A must read review! My fiance and I, stayed the weekend at Shady Lawn. We rented a king room and were given a room at the very front of the hotel and figured the sound of traffic would not let us rest so we ask to change to a different room on the upper part of the hotel. We were told all that was available was a double bed and all the king rooms were at the front of the hotel which is close to the road. We accepted the double bed room. Without a doubt we were given the worst condition room in the entire place i wanted to cancel my reservation then but knew it might be impossible to find another hotel with availability so we stayed. The carpet in the room was nasty, stained, had torn places even turned our feet brown on the bottom. We found a fake eye lash stuck on one of the comforters, stained mattress covers, trash in bathroom, ceiling falling and leaking in the closet, the main door would hardly latch and the fact they dont have dead bolts on the door is a little concerning. Mattresses are worn out and beds sit low to the floor. After checking out i noticed a $56 charge to my credit card I called ask why the gentleman said it was a fee for changing rooms and he would refund it which he did. It aggravated me they had charged my card without me knowing. I spoke to the owner and ask for a partial refund because of the condition of the room and he refused. He said you received a discount, NO!! I paid what Expedia advertised!! and a trashy room! Also, when I first arrived my credit had already been charged and I never signed anything. I wonder how many other ppl this has happened to who don't notice or have credit card alerts turned on. I will add the something positive about the place it is quiet, nice location and the staff are nice unless you have a problem. I'm not the type to leave a negative review i believe this one...

As a handi-capable individual confined to a wheelchair, finding accessible rooms when on trips can be a challenge, especially when those trips are unexpected. When we stopped at The Inn at Shady Lawn just after 5pm and inquired about a room, they had no accessible units available. The owner even called several of their competitors to see if there were any rooms available in the area, only to be told each time that they had none. The owners teenage son who was staying at the Inn at the time overheard the conversation, and came up to the counter to voluntarily vacate the room he was in since it happened to be one of the only accessible units on the property. That started a flurry of activity as the awesome staff (we love you Savanah!) jumped into action to move him to another suite and clean the accessible room for us. In less than 30 minutes, we were moving our things into the only accessible room in the area, and all thanks to the generosity of a young man to whom I can never express my full gratitude.|Nathan and Suzzannah Gittner are wonderful hosts. Although the facility has been around as long as I can remember, the Gittners have done an incredible job in providing updated amenities including blazing fast complementary WiFi. Our room was spacious, updated, and very comfortable.|Many so-called ADA compliant rooms, aren't very wheelchair friendly, especially when it comes to the bathroom area. The Inn at Shady Lawn, on the other hand, has a bathroom that is plenty big enough for a wheelchair to easily get in,move around, and exit without any issues whatsoever, and even touts a roll-in shower.|The Inn at Shady Lawn has earned my business from now on, just because of the way they went out of their way to see that we were taken care of. I cannot complement them enough.|Tony T....

My wife and I stayed here on 5/20/25. This is a very old motel that has been poorly decorated with mismatched furniture too large for the small room (toe stubbing is almost guaranteed), floors that aren't level, making the beds tilted so your head is lower than your feet, and poorly designed bathrooms with a toilet crammed in so tightly that it's almost impossible to "complete your business". The television gets about three real channels of "entertainment" (none of which were of any interest) and the rest are infomercials. There was no working air conditioning so the windows had to be left open all night allowing all the street noise and loud guests to awaken us constantly. The faucet in the room was so loose it was falling out of the sink top. Worst of all, to top it all off, there was ZERO HOT WATER, making it impossible to bathe in the morning. After calling the "office" in the morning, I find out that there is nobody to help with such things and nobody available until after 9:00 am for any assistance of any kind. We had to leave before that time..... so no shower. I called and left three messages for them to call me, and NEVER RECEIVED A CALL BACK. After doing a little research, there are many name brand hotels nearby that are much nicer and newer that have 24 hour front desk service, and are cheaper. I'd suggest you think long and hard about committing even one night of your hard earned...