Hounds Tooth Inn — Hotel in Oakhurst

We had a pleasant stay at the Inn in room 5, the queen suite. The staff were lovely and the location was ideal for travelling into Yosemite (30 mins to the south gates). Parking was great. The bath was very much needed after long walks (it’s a standard bath, not jacuzzi). ||there were a couple of things that could improve:||- the breakfast. On bookings.com there were beautiful pictures of fresh mixed berries, yoghurt with toppings, selection of pastries, which is why we paid extra to add it to our booking. In reality none of these things were available and after the first night we stopped going. The food looked and tasted prepackaged and microwaved as other reviewers commented. I would not pay extra for the breakfast and instead get some pastries from local bakery Bee’s and groceries from Raleys. For this I feel falsely advertised. ||- the room. Despite it being a queen suite it’s directly above the kitchen and reception/communal area. Every morning I was woken up to smells of fried eggs and sausages, which was unpleasant and intense. Due to the room being above the reception/communal area you can hear doors slamming and people talking. Bear this in mind when booking this type of room. ||- cleanliness. The first day the bins were taken out, but the bed not made. The rest of the days were fine but dirt was left on the shower floor for the entire stay. ||- the lighting!! All the lights were SO bright and so white, it was so hard to relax. The bulbs could be changed to something dimmer and warmer to create better ambiance?||- exposed nails next to the bathtub which my partner caught his foot on ||- TV was placed literally near the ceiling, which made it hard to watch ||I think overall it was a pleasant stay but they could do with managing expectations a little so that they don’t attract reviews like this one (and many others) where travellers were disappointed they didn’t get what was advertised. If they were more truthful, for example not calling themselves a “luxury” hotel but instead a really lovely down to earth B&B, and made little improvements to their breakfast, then it would easily...

The room was spacious, however the layout and furniture selection made it feel sparse. A very small bathroom, with the sink in the bedroom. There was very little room to store your clothes if you wanted to unpack. ||They took our breakfast order for the next day when we checked in. We had to leave a note to change our selection for the second day. They had three options for breakfast, with the same sides all three days. I ordered a mushroom and onion omelet the first day but they ran out of mushrooms. They only had 4 choices for ingredients and didn’t have one of them. ||The evening wine reception was nothing like the photos. We had meat and cheese and crackers and some green olives from a jar. We only went to the reception two nights but it was exactly the same both nights. ||The website shows a gym, but there was not one. We paid for an upgrade to get a room with a fireplace. The fireplace didn’t work. We reported it twice, it was not fixed. When we checked out the supervisor blamed us, saying that the day they had maintenance personnel we had the do not disturb sign on. We had out for two ours on day of our three night stay. After much conversation she agreed to refund us the difference. That was 3 days ago and we have not received a refund. ||Save your money and stay at the...

Rude staff and unprofessional guest management. Upon arrival at Hound Tooth Inn on Nov 2 at 8pm we were informed that there was a problem with the property’s well and there were absolutely no water supply in the hotel, and thus we could not be accommodated. This information was not shared in advance, the hotel staff made no effort to reach us before we arrived via phone or email, only stating that they’ve ’just learned the news’ upon our arrival, which I find hard to believe given there were already no other guests at the property by the time we arrived.

Despite the considerable inconvenience of having our travel plans unexpectedly disrupted, we received absolutely no assistance beyond a refund. The staff simply turned us away and advised that it was the off-season and suggested we find another hotel on our own, indicating that there were “a lot of hotels” available nearby. The tone was abrupt and dismissive, adding unnecessary frustration to an already difficult situation.

While I understand unexpected situation can happen, the lack of support and basic courtesy we encountered reflects poorly on small luxury hotels commitment to guest care. Expecting guests to fund an alternate hotel in an unfamiliar area on short notice was...