Spruces Campground — Hotel in Park City

Service Dogs Not Allowed We prepaid for a week at this campground and were shocked at the treatment we received. When we arrived at 3 PM on a Wednesday, no one was at the check-in booth, nor was there a camp host. The next day we purchased firewood, which the camp host kindly delivered. They saw we had a dog, and we explained she is a service dog. They said that was fine and mentioned a canyon officer might stop by. The following day, my son went to the booth to ask about a map and running water. Instead of helping him, the woman working there asked if we still had a dog. When he said yes- and reiterated that she’s a service dog- she told him, “Service dogs are not allowed.” This is not only wrong but discriminatory—federal law (ADA) requires that service dogs be permitted in public accommodations. From that point on, the harassment began. That night, a unified officer came to our campsite, verified the service dog, and left. Around noon the next day, DWR showed up to check again. Two hours later, the Forest Service also came. I explained that three different officers had already verified my dog, and by then I felt harassed. I even told them we would leave early, but I could not leave that day as my husband was working. The Forest Service confirmed it was the woman at the booth repeatedly calling about our dog and said he would inform her it was a service dog. Although we were not questioned again directly, the next day officers drove back and forth past our campsite until we left mid-day. My service dog is quiet, well-mannered, and never left our campsite. Still, on our last day, I was so uncomfortable that I did not take her out of the motorhome at all. In effect, I was denied the use of my service dog due to the repeated harassment. To make matters worse, when booking online we saw the posted rule: “No dogs allowed—service dogs permitted.” That is what we expected and agreed to. What actually happened was the opposite. This experience was upsetting, unprofessional, and unacceptable. I urge management to retrain staff on ADA requirements and basic respect for guests. Families with service dogs deserve to feel safe and welcome,...

Some of the RUDEST camp hosts I’ve ever encountered are at Spruces Campground. My family went up for a couple of days and the older man named Jim was exceptionally rude. He can to our campsite, did not introduce himself, and immediately started yelling at us about something we weren’t aware was an issue. We agreed to fix the issue. Less than 5 minutes later, he comes around yelling that we hadn’t fixed it yet (we were actively trying to figure it out). He comes back YET AGAIN in less than 5 minutes and comes in screaming again and makes my mother cry. A bunch of us ended up leaving because this horrible man was so hostile and rude. Then later he pulls up to another campsite which had just started setting up and without hesitation starts screaming at them about something, so much so that the lady he was yelling at started yelling back. I do not understand how Jim could possibly be allowed to be around other people, let alone be a camp host. He also was harassing people and making threats in the vicinity of minors, which is a crime. So we will be filing a formal complaint and a police report. Aside from that, the campground itself is gorgeous, so long as you don’t mind putting up with grouchy old men who love to...

I disagree with a recent post that the patrons had to clean up after the people that were there before them. My only complaint about camping here is they clean up TOO MUCH and in a VERY LOUD manner. Weird complaint right? I camp a lot and one of the main reasons people camp is to spend quiet, quality time with our friends/family and to disconnect from noise, life, phones, and the sound of our neighbors lawn mower in the morning. Yes, they keep these spots super clean, but at a cost to the other people staying there. Every day from 8am-1pmish as soon as someone checks out of their camp site two people show up and clean and they use a LOUD leaf blower for 5-10 min. blowing off the asphalt. What are they blowing? The simple answer is dirt. It then creates a dust cloud that literally came into our camp right next door while we were talking and trying to have a nice breakfast and even when they are cleaning up campsites in other parts of the campground you can hear it all morning long. You can't hear the creek, birds, squirrels, or the people sitting next to you. PLEASE STOP USING THE LEAF BLOWER. I have camped all over the U.S. and this was the worst experience. No one uses loud equipment at any...