Moonlight Lodge — Hotel in Pigeon Forge

Go into this cabin with the lowest expectations possible. The movie theater room only plays basic cable. You can not use the DVD player, wii console, or playstation 3 console. None of the systems would connect. The playstation does not have a controller to play games with. The wii does not have a sensor bar which is required in order for the games to actually be played as well as none of them even being able to connect to the main system in order to even use them. It will just say no source connected. Even after maintenance came by and did not "fix" the issue. The basic cable does not provide any movie channels. So basically you have a "movie theater" that you can only watch basic cable on. The upstairs television would not connect to the cable until the maintenance fixed it on the last night we stayed there. After multiple emails and phone calls. The pool table is worn out completely almost unplayable. Both pools were closed even though we were informed by email and mobile app to pack for swimming since they have 2 pools for use. The only thing that was some what decent of the entire cabin was the hot tub. No hand soap in the main bathroom. The "movie theater" room couch is holding on for dear life do not expect a comfortable sit when watching your basic cable channels on a giant projector screen. There is not one complete board game set in the entire cabin. So make sure you bring your own family board games to pass the time since nothing else works in the cabin. There was 1 set of batteries for about 12 remotes. Mildew on the shower curtain of upstairs and downstairs bathrooms. When we were finally contacted by management on our last night there they were extremely understanding of the issues and we were informed we would be refunded an amount due to these issues. They were extremely nice and understanding of the issues. All in all I would not recommend this particular cabin for...

Time with my friends was wonderful! The cabin? Not so much! The kitchen was described as fully equipped....lol! We had to go buy pots and knives to prepare our food! The refrigerators do not keep food cold, and the icemakers are sadly lacking. We had to go out to purchase ice also! The cabin was advertised as comfortable for 40 people. We couldn't all sit together in any room. Five people were able to sit on the two sofas. We had 37 ladies! The decks had no comfortable setting at all much less seating for any number of guests at all. We are not satisfied with the cabin at all and couldn't state we would offer any...

We stayed here on a family vacation and while it was a great place to visit, the Moonlight Lodge was good but not great. The accommodations were adequate and the staff was friendly but the unit we stayed in was in need of updating and left a little something to be desired. The kitchen was ample but underwhelming and definitely dated. The bedrooms were large enough but left something to be desired. The staff was was friendly and helpful so they have that going for them but there are probably better places to stay at the same rate that might be able to offer amenities that would make for a more enjoyable stay for a...