This hotel offers five star service with an unbeatable backdrop. We started with a slight miscommunication about our dog- but it was quickly resolved as they take copious notes about the reservations- their diligence turned what could have been a disaster into a well accommodated situation.
Our room was impeccably clean- and coming from a hotel and property management background, we always thoroughly inspect our rooms- this was beyond spectacular...from the mattress to to under-the-toilet test, the room was perfection. The pickiest of germaphobes would have been impressed.
The beds are so comfortable- we slept better than we had in years. Also- their towels are incredible...so big and fluffy!!!!! Everything was well maintained, all the furniture was comfortable- from the couch to the chairs to the bed...all amazing.
Their pool is well maintained and luxurious, as are the rest of the grounds on premise. It is also a country club, and you can clearly see the love and care that go into maintaining the expansive grounds.
Additionally, they noted we were here for our anniversary and we entered our room to find champagne in the fridge, glasses, and a handwritten note- the devil is in the details, and they have it down!!!
The kitchen is well stocked with what you need for basic cooking- I was very impressed and even cooked dinner (duck confit). We had brought a lot of fine cheeses and charcuterie, and I was even more impressed that there was a platter for it in the cabinet. Everything in the kitchen worked well, and was impeccably clean- like the rest of the suite.
We brought our dog- and 80 lb German shepherd. The whole staff was so kind to her- she clearly felt comfortable and at home- in fact she was the most mellow we have ever seen her. Dog friendly may be an understatement; also good to note the whole town is pretty dog friendly....you might even say dog loving!
Lastly, the Grille...it's GREAT! We went for drinks all 3 nights of our stay. They don't have a cocktail men u and when the bartender said hit me with anything, we threw the book at him, and he delivered. We ordered a wide variety of complicated cocktails and every one of them came out amazing! The food is high quality and we both would highly recommend the Elk Chili.
All in all, this place is excellent. Stay here to experience kind and caring staff, clean rooms, and an excellent experience that could be described as above and beyond.
10 out of 10 would stay here again and have already recommended to friends who are coming...
Read moreDon't reserve a room here in advance. BUYER BEWARE!!! Book it last minute or THEY WILL KEEP YOUR MONEY IF YOU NEED TO CANCEL OR CHANGES OCCUR. They are making us eat the cost even with the Teton pass closure. Here is their exact payment terms per their contract:
To confirm a reservation, Renter shall make an initial deposit of 50% of the total cost of your stay at the time of booking with the final 50% due 30 days prior to your arrival date. In the unlikely event the Renter needs to cancel the reservation, the following policies will apply: If cancellation of a cabin/condo booking is made more than 90 days prior to Renter’s arrival date, Agent shall refund any payments, less a $100.00 cancellation fee. If cancellation is made within 90-30 days of Renter’s arrival date, Renter’s deposit shall be forfeited. If Renter seeks cancellation 30 days or less from Renter’s arrival date, the entire reservation amount...
Read moreThe hotel was great, the rooms were very nice, the amenities were very nice, fun activities, and a beautiful view. Perfect for a family stay and as a home base for exploring the Grand Tetons. The hotel staff was always friendly and helpful, especially with room service staff.
The one sour note to our stay was the restaurant, you should save yourself some money and eat at the Knotty Pine restaurant in the nearby town instead. The food at the Grill was good to excellent but overpriced when factoring in the lackluster service. When a restaurant charges $50 - $100 per plate, I'd expect good service however we were made to feel like an inconvenience by both the host/bartender and our server. I don't mind paying extra, especially for special occasions(our anniversary), but our experience left us feeling...
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