Not worth the price & hassle. The room was clean that’s the only positive I can share. The room come with a vouchure for either a free scope of icecream or wine tasting. Since I’m pregnant, I opted for the freezer burn solid watered down milk they called “ice cream.” After one bite, the container was placed in the room freezer. My husband who love food couldn’t even stomach it. We opted to purchase a 2 can dine for $50 at the Twenty restaurant. What a major let down!!! Cute decor building horrible service and food options. If you like wilted soggy lettuce then try the salad you may like it. Don’t bother asking waitress Tia any questions as you will be told “just google it” in response to questions about the menu. My husband ordered shrimp scampi, more like piss scampi. The shrimp was over cooked and chewy. I order the breaded chicken with the sauce on the side and Mac n cheese. The chicken arrives coated in sauce. The waitress deliver my plate acknowledging the sauce was suppose to be on the side yet told me to try it you might like it. She proceeded to stand and stare at me to try it. I took one small bite and almost puked. She said oh well I was pregnant I puked all the time. I then scraped the gravy puke off and tried to eat the soggy chicken. I then tried the cold as a brick Mac n cheese. We had to flag down a different waitress and share our disappointment. That waitress was lovely and could tell the food was cold and the chicken was how I requested. I was quickly brought a new plate that was in sync with what I ordered. The food wasn’t edible. My husband took a few bites and we stuff the rest in a to go container and it also was left in the room fridge. Our billed totaled $47. The waitress never told us that we handing gone over the $50 coupon or asked if we wanted to order something else. A manger never greeted or checked in with our table. It was one disappointed after another. Everything is pretty much closed Sunday in the itty bitty town.||If you’re looking for a true luxury couple get away check out Harmony Inn or West Baldwin in southern Indiana or the many places in Hamilton County. This place it a...
Read moreEvery Thanksgiving our family gets together to have a meal as a family. I was in the Marine Corps Infantry and this was my first Thanksgiving home in 5 years. My father flew from Poland to attend for 4 days. My cousin drove from college in Indianapolis, her parents drove from Fort Wayne. My sister and her husband drove from Rochester, and I drove 10 hours from Northern Michigan University. My Grandfather who has been in and out of the hospital, usually prepares the meal for our family. In the interest of keeping him rested, he made reservations for our 12 person party. Now to my issue. Was the food good? Yes, the food was good. However, it was not well stocked. Frequently they ran out of key Thanksgiving staples. Then, I hear after the bill has come, there were some errors. As my grandfather is trying to sort the errors out, he was treated very rude by the staff. He asked to speak with a manager about the price we were charged verses the price advertised when our party made the reservations. The manager would not change the price back to what was advertised. That is bad management. Period. Any manager who has been in the business for any length knows that. So I leave a simple review "It was good food, but terrible staff. Terrible management." Now two weeks later, the food manager has looked me up on facebook, and criticizes my review, as well as my ability to reason based on my prior service in the United States Marine Corps. You can read his personal message, from his personal account on facebook below. He must not know the overwhelming ability of Marines to defend their honor, but when I contact the BBB, Wabash Chamber of Commerce, Wabash Veteran Services Office, The Grow Wabash County Commission, as well as the Township Trustees he will. Mr. Yaggi's personal actions are the definition of bad judgment and management....
Read more$180 + for one night and no hot water. I have waited 3 days for management to respond to both our survey and my email. My husband & I were in town for a concert on Sept 11. We were initially very impressed with the hotel & the staff. There was a beautiful jet tub that I was so excited to use after the concert. When we checked in, I noticed that there was little to no hot water when washing my hands. I dismissed it as I thought many people were checking in at that time. When we got back to our room at 11pm, I wanted to take a bath NO HOT WATER. We let it run for several minutes as I was determined to enjoy the tub. It was like sitting in rain water. We had to leave early the next day, and my husband went to take a shower- same thing. no hot water. We filled out the survey and mentioned this, and I also told the woman at the desk how unhappy we were. She was very dismissive and put all the blame on us. "Why didn't you call down?" Well, because it was 11:30pm by then and we just wanted to go to sleep. "You were on the 4th floor. All rooms on that floor share a hot water source. You shared with room 416. Maybe they used all the water" REALLY?! So if one room wants to take a shower, the other room is just out of luck?! "This is a green hotel" Excuse, Excuse, Excuse. We paid $180 for what was about a 17 hour stay. Unable to take a shower. There was no offer of any compensation whatsoever. We drive 4 hours from Ohio to Wabash at least twice a year to attend shows at the Honeywell. This was our first, and probably last time at Charley Creek. They obviously care more about appearances than they do taking care of customers. I have worked for a major insurance carrier for 20+ years and I know what good customer service is all about. Charley...
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