My husband and I recently stayed overnight at Love's RV Hookup in West Point, GA (Site #1). The location was fantastic, tucked away from the hustle and bustle of truck traffic, providing a peaceful environment. The sites were well-equipped and had full hookups. Although we initially encountered an issue with the 30 AMP plug, switching to the 50 AMP connection resolved the power issue seamlessly.
However, I did have a concern regarding the check-in process. Upon arriving, I went into the store to notify them of our arrival. The attendant immediately suggested using the app for check-in. Unfortunately, I had left my phone in the RV, so I returned to retrieve it. After logging in, I could not locate the check-in option within the app.
Perplexed, I returned to the store for assistance, but the counter staff couldn’t guide me through the app. They called someone from the office who manually checked us in and activated the utilities. While I appreciate their help, I left the counter feeling quite confused about the app's functionality.
I believe it would greatly benefit future guests if clear instructions were available on how to use the app for check-in, especially if associates encouraged its use. Our stay was enjoyable, but a smoother check-in process would make it...
Read moreMy wife and I decided to try something different during our trip up to NC. Normally we just drive a few hours north and then boondock overnight at Cracker Barrel. We pulled up at approximately 6pm and backed into spot number 1. Check in online was easy and I hooked up electric and water. Unfortunately when we hooked up our surge protector to the 30 amp connector, it indicated that the ground wire was faulty. Luckily we had a 50 amp to 30 amp dog bone which we used to hook up to the 50 amp connection without issue. Another issue we had was the sewer smell. It wasn’t bad enough to smell inside the camper but it was pretty stinky outside. Finally, the highway noise was load enough to make falling asleep challenging until about 10:30 or so. That’s not necessarily Love’s fault but it is something to consider. Overall I really like this concept for mid trip overnight stays but this location needs some work despite being new. I would advise choosing spot 4 or 5 which might help with the road noise. The good news is the staff was helpful and friendly and with a little work, this location can...
Read moreI was in a bit of a bind when I got to the place I was going to hook up my RV, and found out they didn't have the proper electric hook up. Googled RV parks around me the next morning and found this Love's. Not only was it a great price and 30 mins from where I currently was, it gave me a military discount. Check in wasn't till later, so I called and asked if I could drop the camper early, as my sister's wedding was at 3. I got there, and a gentleman named James not only got me out of a bind, but let me hook up to my electricity in my spot, as my RV battery was dead, and let me drop it in my spot before check in. Made it to the wedding just in time, and my next 3 days and nights went smoothly. I will actively look for Love's RV stops from now on as I had a most excellent experience, and I owe them for going out of their way and out of the rules to get me out of a rock and a hard place. Thank you again James, and if I am around the area, I owe you a...
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