Perfect Hotel — Hotel in Hà Nội

Badly maintained. Most facilities are non existent, in bad condition or damaged. Likewise hygiene. Mattress has seen better days. Stain on toilet bowl worse than public toilet. Cheap room fragrance is choking. Must have been ages ago (if any done at all!) when they last cleaned the carpet & upholstery ||Booking done via Hotels.com but check in staff didn't recognize booking confirmation email (bi-lingual) & insisted on holding my passport. Directly next to construction site - room window opens to unfinished building cms away. ||Not sure what allows them to charge what they are charging. ||Description on booking...

Long way from the airport, although pre booked and paid for not recognized by the hotel system so had to pay again. Not an ideal holiday spot for me. Hotel is in need of renovation and although there were four concrete stars outside the entrance I may be wrong but I've had better standards...

Nothing good in this kind of hotel. Old, dirty, nothing work in the room, even the hot water doesn’t want to stay here. They booked for me so I...