Khách Sạn Lào Cai Liberty Hotel & Events — Hotel in Lào Cai

Big, spacious and clean room. Unfortunately lots of noise from the Karaoke bar upstairs all night long (stopped at 06:30), and lots of dragging furniture across the floor. In the morning no hot water and nobody could tell us when it would be fixed. Breakfast…… see the photos. We were there at 08:20 and when we left at 09:00, it looked even worse. Not able to communicate with front desk staff in English. We chose to checkout early and file a complaint against the hotel, in order to get...

This must once have been the toast of town but its quite dated now, cheap dark oak veneer furniture and flooring. Most of the staff were obliging though.They seem to have local clientele and conference offerings, so us foreigners felt like s distant afterthought. I also sensed a passive aggression against Chinese speakers.There are easily better locations but I arrived late and had little choice being last minute, I've learned my...

The soundproof is very bad here. I could hear people talking and walking. Even the housekeepers cleaning. Our room had very strong smell from cigarette. We had to sleep with the noises and the smell. The bedsheets are dirty. Many insects and spider webs😰 Overall, a very bad experience here. Highly not recommend...