KHÁCH SẠN LAVENDER — Hotel in Tuyen Quang

On our way back from Ha Giang to Hanoi, we decided to stay at the Lavender. It's on a quieter street with limited parking. We were on motorbikes, so there was no issue there, but if coming by car it may be hard to park.

We stayed in a deluxe room, which was quite spacious. The shower, however, had very little water coming out. After talking to the front desk, it was later fixed. There is no free water in the room. The tiny bottle costs 10,000VND. Way overpriced, and usually, most hotels include at least complimentary bottled water. Oh, and to top it off, there were cochroaches in the room!

The hotel description is completely inaccurate. There is no pool, no gym, no cafe and no gift shop. It looks like this was pulled from another hotel site. Definitely false advertising.

Would not stay here again. I'd suggest a homestay...

Hotel description completely wrong, no gym, sauna, or swimming pool. Couldn't found coffee shop or restaurant on site either. Im sure the owner is fully aware of the miss leading information as they have a detailed description about their hotel facilities , cant be an accident... also, there is no hot water AT ALL, not to mention the beds are like brick, feels like sleeping on the floor 😢 we booked and paid for a double room with a double bed, yet got a room with two single beds... staff doesnt speak english at all, so there will be no solution for any kind of issue you might have. Unfortunately cant attach the video that shows how rock solid the mattresses are.

Reported the issues to Agoda as this hotel is...

Twin room is beautiful with big window, 280k per night. Double room 250k is less confortable, smaller size, small window with no view so no natural light and bathroom is in the same room just separated by glass, so room is smelly and humid. No english spoken but friendly reception and prices are quite fair. Good safe parking. OK for a stop between hanoi and ha giang after a long drive. Quiet hotel and restaurants and...