I gave 3 star because it’s not entirely their fault. I ordered grilled sheesh with extra meat from uber eats. When I got my order, the paper bag was unsealed. The staplers were undone and some parts of the bag have been ripped.
I’m guessing the uber eats driver stole some of my my food coz it took him 20mins longer to deliver my food.
I always order from this shop thru uber, the food I get isn’t perfect but it’s decent for someone starving.. however, the last one was just unacceptable, I threw it away because I felt it was unsafe to eat it due to possible tampering from the driver.
I hope they do something with the packaging to make it more secure so it will be harder for shady uber drivers to steal food...
Read moreI had a disappointing experience with one of your staff members on the night of 29th September, between 10-11 PM. I had requested an extra sauce, but the employee rudely told me that only three sauces were allowed. I made it clear I was willing to pay for the extra sauce, but he was still reluctant. I paid and got the extra sauce because I don’t expect anything for free, but the way he spoke to me was unnecessarily rude. This kind of behavior is unacceptable. I don’t know the staff member’s name, but you can check your roster for that night. I strongly recommend addressing this issue and providing customer service training to prevent future incidents like this from affecting...
Read moreI have been a customer of alis jumbo kebabs for quite a few years now and I can't believe how much they have fallen since they have been sold off. Especially this new location. Something is wrong with the meat it tastes like it has been boiled and I can't work out why. I have mentioned this to them multiple times and it doesn't seen to bother them so I thought it was time for a review. And the staff you have hired have gotten my order wrong more times then they have gotten it right. I don't like to shame businesses but considering how good this franchise used to be it is an insult to use the ali name to...
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