Dural Vet stock pet store is absolutely awesome, Dr Marjorie and vet nurse Sarah are so incredibly compassionate and extremely professional in how they treated our beautiful rescued Greyhound Ruby Rose, Dr Marjorie is very knowledgeable and extremely though with every time we presented Ruby Rose to Dr Marjorie and miss Sarah, they helped us out by giving us a huge discount on Ruby Rose’s dental de scale and unfortunately removal of many damaged teeth, I highly recommend this veterinarian place at Petstock vets at Dural, Dr Marjorie is highly qualified, compassionate and has a special touch in soothing a neurotic furr mother (me ) Dr Marjorie always greeted us when we went in for our baths and always had time to answer any questions we had as well as a quick look at how Ruby’s weight loss was going by fortnightly weigh in’s , please don’t hesitate in taking your beloved dog or cat to this veterinarian practice, the very first time I met Dr Marjorie and her words still ring in my head by what she said and that was “ I want to make a huge difference too all the small animals overall health better and by giving them a voice through me “ you don’t hear that from a vet these days, also Vet nurse Sarah always finds time to say hello to Ruby Rose, hubby and myself, go on do you’re pet a favour and take them were quality care for your furr baby will be received and the level of professionalism is outstanding compared to the other surrounding vets , warm regards Cassandra...
Read moreIncredibly disappointed with the new groomers at Petstock Dural. My 12 year old dog who has come here many times in the past (and had a wonderful with various groomers) was turned away. The experience had a concerning start when one of the groomers asked what time it was (clearly not prepared for our appointment). Then asked if I wanted a full shave because I had mentioned I wanted my dog to get a “full groom”. They said that a full groom meant full shave even though on their pamphlet and online it clearly states that a full groom refers to a service that includes bath, brush out nails trimmed, ears cleaned etc. I clarified what I wanted (I have always asked for “full groom”) as this dog breed should not have a full shave (double coated dog). Later they called to say they cannot groom him as he got bitey, but I believe this is due to their lack of knowledge/experience as a groomer. He has NEVER been turned away in his 12 years of going to groomers - he has had cancer which requires sensitivity and gentleness which other groomers are able to manage. I am glad they called as I’d rather he is groomed properly by gentle and experienced staff. l won’t name groomers names as I believe everyone can grow and learn, but Petstock please hire more experienced groomers like you have...
Read moreSun 31st Jan 2016 Long time shopper with Petstock Dural I asked if they can price match. I was told yes and presented them a receipt from a competitor that was significantly less for the same 15kg dog food. The male sales assistant then wanted me to verify if the competitor had stock. I said ring them, the belligerent shop assistant then said it was my responsibility to verify it. Obviously my word is not sufficient. Drove to Petbarn Dural became a member and paid $25 less per bag. Will not shop Petstock again. Prices are considerably cheaper at Petbarn and their sales staff are so nice and they even carry your items to the car.
Sat 6th Jan 2016 Visited Petbarn Castle Hill today and they happily matched PetStocks promo price of $89.00 for all 15kg ProPlan. Just show them the PetStocks SMS or web site catalogue and they will match gladly. Buy up big...take stock PetStock. I'd be talking to your sales assistant at Dural before you lose...
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