Beach is very beautiful, however, all the beds and umbrellas were empty but occupied from the very morning with towels. When I asked the beach staff what's the trick with half the umbrellas being empty but occupied, he said there's no trick and that people must have gone to have lunch and left their towels as they have already paid for them.. At 10 in the morning, half the beach already leaving it seemed suspicious.. Also, all people having the exact same blue towels?? Later overheard the staff members asking the people from which number hotel room they are. Apparently the hotels are reserving the spots for their guests, which is illegal as the beaches is public and facilities should be for all to rent and...
Read moreAll unfinished buildings around the beach demonstrate Bulgaria main problems - corruption & lack of control. Those concrete frames are stopping the beach from being one of the finest ones on the southern Black see shore. The prices are high, the services are great. The road leading to the beach and the complex is in really bad shape and it seems like the investments were too short to bring the road and the surroundings in better condition. The sand strip is wide and has football and volleyball fields as well beach fitness and there is also...
Read moreStaff need customer service training. Pool staff members stole my new Hugo Boss polo shirt instead of handing it to the Lost & Found. Staff from the Watersports section refused to collaborate with me played dumb, passed the bucket and covered up for each other, I received no apology in return. Many staff members argued with the Russian guests, ect ect.. The resort needs to replace the Lazy uncooperative staff that simply undermine a successful...
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