Brant Food Centre — Local services in Brantford

First the negs.. the cashiers here really need to pay closer attention to when produce is reduced. I can't recall how many times I've walked back to get a refund due to their ringing discounted produce through at full price. Once I walked back in a snowstorm nearly from home as I was charged full price of $3.79 each for 4 cauliflower when they were supposed to be .99. For someone on a tight budget these mistakes add up. Once a cashier who was refunding me said 'face the reduced sticker towards me'.... um it was, but didn't make a difference! I've gotten in the habit of checking my receipt before I even leave, now. Another time I was switching a chocolate bar, I found the type I wanted & needed to swap but hadn't paid yet, well she didn't take off the first bar she rang through, and tried to charge me for two. I had to repeat about 5 or 6 times that I was not purchasing two but swapping bars... therefore she should only be charging me for one!! I had to repeat myself so many times before she understood to delete one??!! Even other people next line over were wondering why I kept repeating myself?!

Also the cashiers need to automatically put the receipt in the bag, not handing them out to me while I'm: putting my bank card in the wallet, putting the wallet in the purse, zipping up the purse, putting backpack-style purse on my back, etc. meanwhile the receipt is still being held out towards me? Put it in the bag! Do my hands not look busy doing all that?

For the positives.. I have always liked this store due to it's being smaller, not a big conglomerate type, a more neighbourhood type feeling there, etc. And the meat counter is the best in the city I've found, for selection, prices when there's a sale, etc. Recently I've noticed the sausages are not as cheap as they used to be, from $2.99/lb to $3.99/lb and I never seem to catch them when on sale anymore... as well as the salad bar used to be $3.99 now it's $4.99 but at least minimum wage should be going up soon to compensate for this! I like the selection of plants in spring & summer as well. I really like those $1.29 chocolate bars...

I'm a strong believer in the phrase “If it ain't broke, don't fix it’. Of course the whole place did need fixing after the fire and after 19 months of waiting I was pretty excited to see what it was gonna look like I went in a few days after opening and was quite impressed with the look of the place and the fact that that stinky meat smell was gone. Nice and bright and better laid out than it was before but the huge disappointment was in the deli section.

This used to be the go to place to get a good inexpensive sandwich. Unfortunately that's changed. Not only has the quality of the sandwiches changed but the price has skyrocketed.

The sandwich area is now jammed in the corner which is bad enough for customers but even their staff are all crammed in there trying to make sandwiches. To my mind there's no reason why these things have gone up 30% in price. Even Costco was smart enough to realize that the one of the big sellers - and reasons people go in there - is their 1.50 hotdog. Even with rising costs, that never changed. You can't tell me that their costs have gone up so significantly that that the one thing that brought people in was the one thing they decided to charge out of sight. I'm sure the cost of the renovations was covered by the insurance so I don't get why they had to raise the sandwich prices so high.

Given the cramped area that everybody has to work in, the staff there is even more disaffected than they were prior to the fire. They are having to work around each other which slows the service. They are not the friendliest in the first place so you make it worse by piling them on top of each other.

Secondly, how hard is it to put up a sign and demarcation lines so you know where to line up for sandwiches?

Like most posters have said, not likely the place I would go to do my shopping and now probably not the place I'll go for a sandwich. What a...

First, the positives: the meat selection is great, and our family has loved all cuts we've bought so far. Great prices, especially when things are on sale. The bakery section is also amazing- everything is fresh, and there is a great selection of stuff. Only issue is, if you don't get there early, you'll miss out. Would be awesome if they continuously put stuff out all day, so those who work day shift have a chance to get some baked goods on the way home from their shift. The sandwich/deli options are fantastic as well- nothing beats a homemade salad and personalized sub! Negatives: The store always appears dirty. The mixed smells are forgivable (raw meat, fish, dough etc), but the floors and shelves are always cramped and look like they could use a good clean. My only other complaint is the produce- a lot of it is US.. Would be great to see more Canadian produce. Some of their produce seems to be on rough shape, and I find it so bizarre that the produce aisle is mixed in with all of the cleaning supplies. I love to support local, so this is a great neighbourhood store, but with a few minor changes it could be so much better. I can't wait to see what they...