Oriental Restaurant — Restaurant in Brantford

Absolutely phenomenal!! I used to grab simple takeout from here when I lived a few blocks over. I haven't visited in 20 years though, same owners/operators though and they did not disappoint in any way.

Chicken fried rice was amazing, and to those who would complain that it tastes burnt, it's called "hot wok cooking" and that slight char is akin to what you enjoy on your steak and ribs and basically anything else you flame grill so, put a sock in it!

The chicken wings were decent, though I suspect they'd be better with some medium buffalo sauce on them. The egg rolls were on point and I wish I had room to put a few more back.

Beef and Broccoli was damn good and the sauce pairs well with the rice and breaded shrimp; which was also a good fried option, but I'd argue they could go a slight easier on the breading, BUT that's not even a complaint because I like the breading too.

Chicken balls were great and were absolutely the same style as literally every other chinese restaurant, so for ALL those people who constantly complain that chicken balls "only have a small piece of chicken and a lot of batterr" well WTF have you EVER had chicken balls that were not exactly like that? 45 years and dozens of chinese restaurants from B.C. to NB and I'll tell you this, THAT'S HOW CHICKEN BALLS ARE MADE!!!!

The service was amazing and the owners very personable, polite and helpful in every way. I chose a table close to their phone, and after reading some of these reviews, I can say without a doubt that those negative reviewers claiming they're rude and they don't care or they don't offer an apology are nothing more than those people who write negative reviews in hopes that they'll get something for free.

I heard several calls where they tried to solve problems, were tremendously polite and in one case even offered to stay open 30 minute's later to accomodate a pickup order (And not a large order either).

Overall this place deserves all the accolades they can get and while I understand that they can't keep it going forever, I...

Oriental restaurant used to be a good restaurant back in the old days. These days they have no idea what good customer service is beyond sending food to the table. Tonight I got a delivery of a large bowl of wanton soup, 2 egg rolls and a coke. When I tried to eat the soup I had to spit a pce of pork out because it was just on the verge of being rancid. My son tried it and agree. When I called to tell the manager he started to try and argue with me about the soup and was trying to talk over me when I was explaining that I had been giving his restaurant my business for the last 35 years and had never had a bowl of soup that made me spit it out. He says Ive been serving soup all day and no one complained and I said thats it exactly and its the end of the day and your soup went bad and I paid good money for a bad bowl of soup on a day when the temps went over 33. All he could do was make excuses and didnt even offer to pay me back or send another bowl of soup because its my fault the quality of his restaurant has taken a nose dive in the last few years. He argued with me instead of giving me good customer service and ended up telling me I get nothing,after I told him that he should stop hollering and listen to the customer. I threw their rancid soup down the toilet and so I paid 20 dollars for a can of coke and 2 eggrolls that also were not fresh. The restaurants dirty and this is the last time I will ever order from there. They were always a bunch of idiots anyway even when the restaurant was at the other location...

This restaurant came highly recommended. We found it surprisingly busy for a late midweek afternoon, and the take out orders were flying out the door. Servers were excellent - extremely friendly, attentive and polite, especially the wonderful Amy! The prices were reasonable. Our particular combo dinners for one were good, but not necessarily exceptional. The dinners we chose included consommé, which was delicious for a plain broth with crunchy noodles. Very flavourful. The egg rolls were good. The sweet and sour chicken balls were what I refer to as “mall balls” as they were similar to those you get at a food court: more batter than chicken. The sauce and rice were good. It’s described as plain rice on the menu but had more flavour than simple steamed white rice. The chicken chow mein was fresh, very good. The soo guy almond tasted like sliced crunchy chicken tenders and had a thin brown sauce plus crushed almonds. Tea or coffee is included with dinners for one (which we declined). It was nice to get ice water served in glassware rather than plastic. We could have shared a combo plate as portions were generous. We were told this restaurant has been operating for 63 years by the original owners, so they are definitely doing something right! Suggest you check it out for yourself as they have an extensive menu and have obviously earned a great reputation based on their popularity. The dining room could use an upgrade but the food makes up for this. Free parking in...