My family bought a full set of maple bedroom furniture including an armoire ,nightstand,.a bureau with mirror and full size bed. My daughter pulled the bed away from the wall to get her cell phone that had fallen behind it and the sideboards tore off the base of the headboard leaving nothing but splinters. After looking at what happened I realized that they anchored the sideboards to the base of the headboard with only about 3/8 of an inch of wood to carry all that weight. Product Services Tracy said no problem it looks like you glued it together pretty good just hang the sideboards back again and it should be fine. Tracy also said the beds are not made to be moved once they're put together. Yes she really said that. Total joke! If you buy a super expensive maple hard wood product from this company and you have a problem, don't expect a call, or a returned email or any...
Ā Ā Ā Read moreVery dissapointed, if they really care. Pre Covid my new furniture was awesome. No blemishes smooth as silk. New sleigh bed delivered this week. Rough finish, low grade wood distressed with machine tool to help cover worm holes.. will never buy again, nor...
Ā Ā Ā Read moreI bought a full set of Durham bedroom furniture in 2003. I have moved it 5 times and due to meticulous wrapping, all pieces remain in nearly new condition. While it's a bit out of style now (arts & crafts) I can't part with it. Their quality...
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