The restaurant is one of the worst places I have been to. The quality of food is very bad considering their prices, and they seem to have no idea about running a restaurant. This is already my third bad experience with them, and if I were to explain in detail, it would take a lot of time. Even their food handling practices pose a safety hazard.
The first time was during Ramadan when I ordered 3 kilograms of kabab. I waited for almost 1.5 hours, and when I asked about my order, they claimed I never placed it. Frustrated, I ended up going to Domino's Pizza to order pizza for us. It was a waste of time, especially during Ramadan when every minute counts.
The second time, I ordered a half chicken meal, and they served me low-quality chicken with a terrible smell. I waited for about 45 minutes, and then they reluctantly replaced it with two pieces of chicken. However, the taste was still unsatisfactory. Considering the long wait time and the poor quality of food and service, it was a disappointing experience. Overall, I spent 1.25 hours there.
Today, for the third time, I went for lunch since my office is nearby. They gave me a kufta kabab sandwich that tasted unpleasant, and the price was high. The service was also poor, leaving me thoroughly disappointed. Do not recommend...
Read moreI visited syriana market to shop for some ramadan groceries. I was highly dissapointed to find out that the meat they sell is far more expensive then your average halal meat store in halifax. Nonetheless, i picked up a box of sukari dates as well as 2 packs of frozen samosa strips. Today, i took out the samosa strips to thaw out in the fridge and when i opened the pack, all the strips were dried out and unable to be folded. They were dry and cracked and i will have to throw them both in the garbage. Upon opening the date box, they were all dried out and stuck hard together. This is the last time i will shop at syriana market. Unbelievable and unaccepatable. I paid 15$ gpe the box of dates and around 20$ for the samosa strips, i also live 1.5 hours away so i cant pop into the store and demand a refund....
Read moreToday, we bought beef slices asking them specifically for steak and soft part to be tender. Both of the employees assured us it’s a best cut for the steak, and we thought they know what they were talking about. Later on, when cooked the steak it was so hard to chew even after an hour of marinating. It was the toughest peace you could ever imagine. Certainly, I called to the store and explained that they need to have someone who can better communicate in English and understand customers concerns. Knowing the fact how much the prices went up for meat, everybody needs to get what they are paying for, the good quality of the product and some kind of reimbursement which most likely I won’t get it for that big chunk of beef, very...
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