The staff here are 100% hands down the best Subway can offer you. Your sub/wrap isn't falling apart and everything is put together very nicely. I forgot to catch the employees name but they actually delivered another sub to me after they made a mistake on the one I walked out with (I work right across the parking lot). I could not get over the customer service. I hope that everyone that reads this understands how hard it is to find good customer service in the "fast food" industry. The owners of this particular Subway have hit the ball out of the park with their workers and they should ALL be told how important they are to their company. If the staffing changed at that location, I'd stop going. Thank you very very much Subway on Kempt road for continuously exceeding my expectations and keeping me coming back. You are all so...
   Read moreWent there today for lunch as I was on my break, normally every other subway is great but this one wasnât. The lady who served me was not very nice, I had to repeat myself for everything, I asked for one strip of the sauces she put a little bit too much on, she threw the bag with my salad on the counter, threw my bag of cookies upside down in my bag and didnât hand me my receipt she threw it on the counter... I have never been more disgusted of customer service at any subway or any restaurant than I was at this one. Everything was sloppy and a mess and I did not feel very welcomed there. I was trying to decide what I wanted and she was staring at me and not giving me a minute. I will never go to this...
   Read moreIf you like your sandwich artist to speak to each other in Tagalog in front of you while you wait for your sandwich and then confront you about making a review on the subway app a week ago because they were busy outback having a conversation while I stood there for 5 minutes and that review was uncalled for according to a staff member and subway is âdifferentâ than other businesses that have front line workers. Itâs ok to be outback to prep.
This is one customer that wonât be going back to that location or the others they staff cycle through in metro, so they can stay out back and ramble on some...
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