Factory Auto Sound — Local services in Ontario

I had high expectations based on the company’s reputation and was prepared to spend $2,000–$3,000. Unfortunately, my experience with the salesperson I encountered was disappointing. He was unprofessional, arrogant, and failed to ask the right questions to understand my needs. His attitude alone was enough to make me reconsider doing business here. It's a shame, because the work itself seems promising—but customer service matters. I’ll be taking my...

I was looking to replace the aftermarket receiver I had in my Escape so I brought them one I bought myself on sale. They usually purchase their own components but told me they would install mine for me anyways and did a great job on it! There was an issue with the steering wheel control converter but they let me know about it and told be how to replace it myself. Everyone I spoke to was super friendly and helpful. And the icing on the cake; they have...

I went in as my Remote Start software had stopped working. An amazing gentleman named Mike was so absolutely kind and patient and spent half an hour of his time fixing the software, replacing the batteries in my remote and making sure everything worked perfectly and didn't charge me a penny. Amazing company with amazing staff....