I would give this place 0 star if I could. They are going to make people sick avoid this location. When I went in the girl was talking on her cell phone had to wait for to finish, then she tried to make my sandwich without washing her hands I had to tell her to wash her hands before making food. Got home, took a bite into the sandwich and knew something wasn't right the bread dough was raw. Went back spoke with the owner on the phone he was highly defensive saying it was a manufacturing issue not them. Nice story the dough is sent to you raw and you have to bake it so that a restaurant problem not manufacturing problem. I had to demand a refund and when I got my money back in cash even though I paid debit the girl short changed me and gave me colasanti tokens instead of loonies, I was done arguing with her at that point like how can you not realize the difference between a loonie and a token. Stay away unless you want to get sick the owner also told me on the phone raw dough does not make you sick,...
Read moreMy recent visit to the Subway in [windsor ] was disheartening due to subpar customer service and hygiene concerns. The staff responded rudely when I pointed out the improper mixing of vegetarian and non-vegetarian ingredients, including beef and pepperoni on the same cheese. This negligent practice extended to serving the same mixed cheese to vegetarian customers, highlighting a blatant disregard for dietary preferences and hygiene standards.
Beyond the hygiene issue, the overall atmosphere was unwelcoming, with staff engaging in a verbal altercation instead of addressing the concern professionally. This lack of accountability and customer care detracted from the dining experience, leaving a lasting negative impression. I hope this feedback prompts the management to reevaluate their practices for the benefit of both hygiene-conscious customers and the...
Read moreScam Scam Scam. I recently went over to this subway location on August 7th because I was in the area and that was my biggest mistake ever. I bought a chicken teriyaki rice bowl and when I was going to pay the lady told me it was $14.68. I knew immediately that it was wrong because I had ordered this multiple times from various subways, and it was never this much. Even if you look at the menu online it says it’s $11.99 plus tax so I would be paying around 12 dollars. I regret not immediately calling her out as this cannot be a mistake as the prices are same for all locations. She knew what she was doing. When I ended up eating the rice, it ended up being overcooked and somewhat dry. Not enjoyable at all. I don't like confrontation whatsoever. I wish I had said something. Avoid this place...
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