Best Buy Express — Local services in Stratford

I have been looking for Bose wired earbuds for ages. Started by looking online. Spoke to The Source. Gave me the location of two available. One in Stratford. Ontario. The other one was downtown Toronto. I spoke to Kim in Stratford. Mind made up. Is it worth the drive to Stratford? Oh yes. Fantastic, spoke to a fantastic Customer/Technician, Kim. Now days, get a customer service person and they never seem to like their jobs. Wow, what a difference. Such a pleasure. To make me even happier, come on down, we have one in stock. Drove down (150 Kms) Nice day for a drive and even nicer was to be greeted by a wonderful smile and great service. Kim was absolutely fantastical. As described, getting one of these in stock is rare, like pulling hens teeth. I walked out of the shop, clicking my heels. Every thing went as smooth as silk. Promote Kim to CEO. This is how service should be. Absolutely, top notch. My...

Nice little store with very friendly and helpful assistance as well. The only problem here is they don't have a very large variety of things customers may need. I went there 3 times to solve a problem with an extension cord for our headphones but the "one" type they had did not work with our stereo. It's a name brand so that should not be a problem. K went back and bought the plug or Jack that goes into the stereo but that did not work either. I took our headphones with ne and the old extension cord and thought this would be an easy fix but that was not happening for me. The service attendant did her best to accommodate my needs but with so little to choose from, she had no options to make a change and give me what I needed. I had to return all I bought from them and go elsewhere for my needs. I have to give her a 10 for service but the store gets a 5 for nothing to...

I recently had the pleasure of being assisted by Darshan during my visit to The Source. Darshan was incredibly knowledgeable about the products and provided excellent recommendations based on my needs. He was patient, listened carefully to my concerns, and ensured I had all the information necessary to make an informed decision. His friendly demeanor and willingness to go the extra mile made my shopping experience enjoyable. Darshan's dedication to customer satisfaction truly sets him apart as an exceptional sales associate. I highly recommend him to anyone looking for top-notch service...