0/3 baby collection — Local services in Hong Kong

They are the warranty provider for Peg Perego in Hong Kong. Totally ignores customer or warranty requests. Known to be quite poor in providing after-sales services according to others' experience on Baby Kingdom forum (HK). Ignores emails, does not reply Whatsapp despite requesting photo evidence of the problem with the product when calling their hotline and does would not answer calls or call back when left a voice message. I would stay away from any products warranted by...

The online reviews do not do the shop justice, I have to say based on the review I would not dare to order online, hence we asked if we can have the product delivered to the showroom for physical inspection before purchase. Took a bit of effort, turns out the shopkeeper does not speak English, but we got superb service and bought the Cybex car seat with warranty, everything...

Bought two car seats from them In August, estimated shipping was 10-14 business days. Six weeks later the item still have not arrived and their customer service has gone silent. No follow up with courier, no response to our repeat enquiries - stay clear, do not...