Somerset Baitang Suzhou — Local services in Suzhou City

We have been staying at Somerset Baitang for already three times, and have been so impressed we keep coming back. The rooms are quiet, the beds very comfortable and the apartments spotlessly clean. The hotel is located close to the subway in SIP and travel to various locations in Suzhou Industrial Park or the old town is easy and convenient. The hotel has a nice buffet breakfast and is located next to a large nice park and opposite a shopping mall with several decent restaurants.The best feature of the Somerset Baitang is its staff. I cannot praise them enough as they found our younger daughter's favourite stuffed animal after she had forgotten it buried in the bedlinen. Wendy Wang and her colleagues spent a day checking the apartment we stayed in and finally located our daughter's toy in the hotel laundry shop and sent it back to us. We were all so happy and cannot thank the team enough. We...

We initially booked a 2BR suite and I was disappointed when the hotel informed us that they did not have non-smoking rooms available even though we had confirmed this earlier through the booking system. However after we asked again the hotel confirmed and we were upgraded to a very nice nonsmoking apartment. From then on the experience was really good, the rooms were spacious, the beds very comfortable, the cleaning always great and unobtrusive. Others have remarked the breakfast is skimpy and I would like to confirm this, the Western selection is minimal. In addition the amounts are not right - how can a room full of people share about 3 spoonfuls of oats? The Asian selection was much better but will not be to everyone's tastes: eggs cooked in a variety of styles, warm foods, dim sum, noodles, salad, fruit, Chinese style cakes and congee were all good quality and in...

It may not be right in the center of all the main attractions but there is a train station, just about 5 minutes walk to Line 1 train, which makes it really easy to move around.

First about the hotel, spacious 2 bedroom apartment, with daily housekeeping, comfortable beds and pillows as well as a washing machine and dryer with kitchen facilities. We were on the 20th floor which gives us a great view of the city.

Love the gym which is fully equipped as well as an adjoining yoga/pilates room, with big floor to ceiling windows, providing a great view to the outside.

Breakfast was very decent with a good variety of western and Asian food.

Minor complaint would be that there is no plug point in the bathroom for the hairdryer and without any mirrors in the bedrooms, it’s not easy to blow...