MiniPolis d.o.o. — Local services in City of Zagreb

Awful and dangerous place for children. To start, music they play is not for adults let alone for children. I literally went to tell the worker to change the musuc as it was inappropriate for children to listen to, and have entering their innocent minds. I had to speak up finally since the song playing that moment was about the devil literally singing about lucifer. People smoking at the doorway is smoking inside. Zero is done while that area fills with smoke. Never buy tickets in advance! I purchased 14 tickets in advance, thinking the deal they offered was saving me money. I even called to make sure these tickets were good forever and not liable to expire. Even though nowhere did it say, while buying online that these tickets could expire. So I spent close to 200 euros on tickets. When I came to use them, I was told they were expired ... That is theft, robbery..But luckily Im not joe šmo.. and instead of my emails to them being ignored being my norm about this, I will be contacting child safety about the dangers to children at MINIPOLIS and go forward with the taking of my money I highly reccomend that no one put their child in...

I mean the concept is brutal! But! And that’s a big but, almost all equipments are broken and what is the point?

I really do not understand why neglecting such a nice concept and I do not think that I will be back anytime soon. For the first time it’s OK, kids enjoyed it and it was an OK experience since it was all new to them but I could see on their faces how disappointed they were since almost nothing worked.

So instead, they spent half of their time driving electric scooter (which you could guess by now was not working). And that’s a good indicator about how bored they were after the first few minutes.

Last but not least, it's not cheap, especially with most of the kids toys/equipments not working and...

Jucer smo slavili rockas u Minipolisu. Uzeli smo paket Majushka koji iznosi 310€ a to je cijena SAMO za 10-tero djece. Svako dodatno dijete naplacuje se 15€ (bilo je 26-tero djece). Ok, cijenu smo znali unaprijed, skupo je ali na to smo pristali. Rodendan smo platili 500€ i za tu cijenu smo ocekivali da cemo dobiti BAREM ono sto u svakoj igraonici dobijes. Rodendan nitko ne slika uopce iako je u razgovoru receno da se dobiju slike. Sasvim slucajno sam na pocetku rodendana otisla vidjeti sta djeca rade i to primjetila. Cijeli rodendan sam slikala sama. Animatorica je nakon mog upita za slikanje uspjela poslikati 9 slika u 3h. Za hranu smo odabrali nuggetse i pomfrit. Hrana im je servirana na tanjurice svakom po dva tri krumpirica i isto toliko nuggetsa. Dakle ako je itko od djece htio jesti vise nije mogao. Torta je takoder bila samo jedna (Ledo medo) koja za 26-tero djece nije bila dovoljna. Bilo bi sasvim uredu naglasiti prije da se dobiva iskljucivo jedna tortu bez obzira na broj djece pa bi ja sama kupila jos jednu da bude dovoljno za svu djecicu. Jedna djevojcica je kasnila i dosla u drugoj polovici rodendana (bila je sat vremena na rockasu). Stigla je tocno u vrijeme kada su djeca jela. Stajala je pored stola i gledala kako drugi jedu dobrih 15-tak min. Nas troje odraslih je bilo tada pored njih i namjerno nismo htjeli nista reci da vidimo sto ce se desavati. Animatorice ju uopce nisu dozivljavale. Nakon tih 15min smo im rekli zar ne vidite da je doslo jos jedno dijete, mozete ju molim vas smjestiti i dati joj tanjur da i ona jede. (uredno je naplaceno 15€ za nju ) Radi jednog djeteta su htjele zvati roditelje da ga odvedu kuci jer je jako nestasan i stvara probleme. Uopce se nisu ni potrudile objasniti mu neka pravila ili ga upozoriti na nesto ili sl. Sve sam to napravila sama. Prvi puta smo slavili rodendan u Minipolisu ali i zadnji nazalost. Preporuke svakako necemo davati za proslavu rockasa kod vas. Imam troje djece i upoznata sam jako dobro kako i sta se dobije u igraonicama za proslavu rodendana. Minipolis nikako nije opravdao omjer cijene i kvalitete. Nazalost jako losa...